1389 results matched your search criteria
Error when configuring document visibility
Forum topic
OneSpan Sign
Hi, I got the below error when configuring document visibility, could you please help me to understand what it means? and what could be wrong in my request?
the document failed to upload and maybe locked
Forum topic
OneSpan Sign
Hi, I have a Issue with one of the customers. can you help me? thanks!
Laserfiche Connector - document doesn't attach
Forum topic
OneSpan Cloud Authentication
I am having a problem with the Laserfiche Connector: I select a document in LF then click "Send with OneSpan" The document shows in the list of Documents on the Create New Transaction screen. I add the sender's email, name, and signers then click Create.
Unable to add Word Documents to transactions
Forum topic
OneSpan Sign
Hi, This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment. If I attempt to upload via the UI I get the following error after about 30 seconds: "ERROR
Retrieve Field Summary at Document Level
Forum topic
OneSpan Sign
Hello, Using below retrieves a list of field values at the package level. But is it possible to retrieve the field values for a particular document? eslClient.getFieldValues(packageId) Thanks
Adding documents to a package - custom application
Forum topic
OneSpan Sign
I couldn’t find a method to add documents to package in draft mode. It seems UpdatePackage updates everything but documents. Is there a method to add documents in the package once it been created? If there is such method in your SDK please point me and I will take a look there.
"Incident Report" setting for Document Engine
Forum topic
OneSpan Sign
Hello, We are running an on-premise instance of your version 6.5 product.
Questions about e-Notes (SMART Documents)
Forum topic
OneSpan Sign
Guys, I am looking over this page on the package settings for when we need to have a SMART Note created. https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/package_settings_for_mortgages.htm Here it says that we need to include the following two fields. enote_data_section enote_attr
Multiple documents per transaction example?
Forum topic
OneSpan Sign
I'm looking for a coding example of a JSON package that would have multiple documents per transaction. Does anyone happen to know of a good link or example that I can use?
OneSpan Sign as a passthrough of sensitive documents
Forum topic
OneSpan Sign
Is it possible to bypass the signing or accept portion of the signing ceremony and simply go to a "completed" state?