480 results matched your search criteria
Digital Signature capturing text box not displaying for eSignature
Forum topic
OneSpan Sign
Hi, 1. Digital signature capturing block not showing for esignature in document. 2.
HOW TO GET CHANGE SIGNER DETAIL
Forum topic
OneSpan Sign
Hi , Signer update another signer as change signer. Now Signer A updated SIGNER B as a SIGNER. Now I need to download all required documents uploaded by changed signer(B). If I am doing all Signer of package it is still showing SIGNER A only. Thanks
GetUpdatedPackagesWithinDateRange Error message
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line. Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
Signer Management field - Delivery ( Provider; Email; Download)
Forum topic
OneSpan Sign
Hi there, Please see the link below. https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/signer-management
export signed documents and audit trail
Forum topic
OneSpan Sign
I want to be able to download the signed documents and audit trail for all customers completed transactions? Is there any easy way to do this without having to go through the transactions one by one in the UI or writing an integration?
is there a way to notify signer when a package is completed and ready to download
Forum topic
OneSpan Sign
Hi,   Is there a way to send an email to the signer when a package is ready to download which means that this package has been signed and status is COMPLETE without enable email.complete. Thanks   Wendy
Copy tool with API key not working
Forum topic
OneSpan Sign
Hi, I downloaded copy tool v1.6.2, and when I use "With API KEY" for both source and target, I got 401 error see attachment, but if I use "With credentials" and it's working fine. any idea why it's failed with API key?  
document can not containn embedded field
Forum topic
OneSpan Sign
Hello while uplaoding pdf i ma getting this error: {"technical":"Cannot upload document fdgl_doc.
What is the max number of documents allowed in a Package
Forum topic
OneSpan Sign
We are an on prem installation running version 7.2.  We have integrated with OneSpan using the .Net SDK.  My question is there a maximum number of documents that we can upload/include in a single signing package?  Are there limits on the total size of these files or is th
Customizing Signing Ceremony's Session bar - Branding
Forum topic
OneSpan Sign
Hi All, I'm working on Customizing the Branding of the Signing Ceremony.