297 results matched your search criteria
Received email bounce event for valid email id, is there any restriction on some domains?
Forum topic
OneSpan Sign
Hi Team, Received callback event 'EMAIL_BOUNCE' for domain  'fgtb.be'. but BP is claiming that it is a valid customer email id, Are there any restrictions on some domains? is there any way to validate the email id?  
Web Application using in IPad with Esign signing techniques
Forum topic
OneSpan Sign
Hello I am using Esign in my web application and try to run the application on IPad . Via IPad I am trying to sign the Document by Esign Hand written signature Technique but I am not able to click on any of the button appearing on The Iframe . Appreciate for Support
create package from already created template with sign field & assign to signer
Forum topic
OneSpan Sign
Hello, I want to create a package from an already created template with sign field & assign to the signer and show in an iframe to sign the fields. I am using PHP. I tried using simple web application PHP code given in the forum. but not working. Please help me with that.
Remove "Exit signing" option in in person signing
Forum topic
OneSpan Sign
Hi, We create a package from our Salesforce API and redirect the user to the signing URL in case of in-person signing. Is it possible to remove the "Exit Signing" option from the "More Actions" menu?
Transaction deactivated
Forum topic
OneSpan Sign
Hi, There is a callback event called Transaction deactivated. Is there a REST API which when called will trigger this event.
Callback for Document Opened
Forum topic
OneSpan Sign
It would be really great to have more/better callbacks during the customer signature process. For example, when the document is opened, when the customer Accepts the "Electronic Disclosures", etc... This way, we can contact the customer while they are reviewing the app and answer their questions.
Capture Signature
Forum topic
OneSpan Sign
Hello how are you? would it be possible via API to call this screen to capture the signature? I have an application that needs to send the documents, is it possible to add the documents and call an "iframe" of the OneSpan page, to select the signature position?
Service callback can't hit lower environment
Forum topic
OneSpan Sign
Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment, (we did not test in production yet), it fails every time.
Authentication
Forum topic
OneSpan Sign
Is it possible to require additional security beyond API key for communication to eSignLive for things like package creation? If using SAML 2.0 for user authentication is it possible to log a user into a package in an iFrame using SAML 2.0 authentication so that the user is shown the particular pac
Custom document signing
Forum topic
OneSpan Sign
Hi is it possible from custom UIto allow user to place signature on the page...to choose where it want it. What parameters I need to set in the code. I use .net SDK Also would it be possible to size iFrame to the document or to remove all unnecessary space around document. How?