594 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I have some questions regarding about the customized field using sender UI:
1) from the documentation, it seems we have to enable the feature, could you let me know where to enable it in the account level?
Forum topic
OneSpan Sign
Hi,
1) in our on-prem version, I don't see the authentication for recipient can use KBA, and also I tried in the sandbox, doesn't see it either. Would you please let me know in which version KBA is available and how to use it?
Forum topic
OneSpan Sign
Hi,
This issue seems to have started sometime in the last 24 hours, but I can no longer attach .docx or .doc files to transactions within the sandbox environment.
If I attempt to upload via the UI I get the following error after about 30 seconds:
"ERROR
Forum topic
OneSpan Sign
Hi,
We're working on a workflow that would require our users to upload attachments as part of the signing ceremony (to validate their identity when signing in-person).
Forum topic
OneSpan Sign
We have a web UI with the iframe approach for the e-signature ceremony but we appear to lose the signature field when cloning the template.
Our steps are as follows:
Forum topic
OneSpan Sign
Is there a table of valid timezone id's that the SDK will accept when creating a new package? We're currently trying with:
.WithTimezoneId("America/New_York"); //EST
Forum topic
OneSpan Sign
We're trying to generate the package using template. Templates are created in sandbox.esignlive.com.
Forum topic
OneSpan Sign
Hi
I'm trying to update the STATUS from "DRAFT" to "SENT" but getting an error. Here is my snippet...
Forum topic
OneSpan Sign
I am using the text tag extract example found here: Text Tag Extraction (Apex SDK) | OneSpan Community Platform
Forum topic
OneSpan Sign
We have been using Silanis .NET SDK for almost a year now and have a separate staging environment that uses the sandbox Silanis environment. However, today, this code below started failing as GetTemplates() is not returning anything.