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286 results matched your search criteria
Signer email link does not open document - specified package does not exist
Forum topic
OneSpan Sign
First time using the API. I have a document with 2 signers, and the first signer receives the email from OneSpan indicating the need to sign, with a 'GO TO DOCUMENTS' button in the email. But clicking on the link opens a page that only states:
Direct Download Link
Forum topic
OneSpan Sign
If the 'Signing completed' or email.complete is scraped for the Download link - it doesn't directly download the package. Instead, it opens the OneSpan link which has a Download button when clicked downloads the package.
Using WithADA() flag with On Premise solution 6.5
Forum topic
OneSpan Sign
Good Afternoon, My orginization is in the process of upgrading our On Premise ESignLive solution from 6.2 to 6.5.
Get users API Key via API
Forum topic
OneSpan Sign
I have a number of email accounts that aren't people but business units.  They want to use the API to send business unit messages.  Since we use SSO they can't sign into OneSpan as that non-existant person.
Backoffice login
Forum topic
OneSpan Sign
hi, We installed Esign 7 in a container environment. Backoffice login page came and I managed to login by using default credentials
Package creation takes too long [~25sec] - how to optimize?
Forum topic
OneSpan Sign
We have simple 9-page document that we use for transaction for single signer. The pdf is 700KB with no custom fields and just 1 signer defined.
Modifying a Date field linked to a Signer
Forum topic
OneSpan Sign
Guys, Is there a way to modify the printed date that is captured when a signer signs a document?
.Net sdk broken against sandbox due to disabling TLS 1.0
Forum topic
OneSpan Sign
According to the comment in this thread from the REST forum, Harris indicates that ESL turned off support for TLS 1.0 this week.
restapi - sdk jar - version
Forum topic
OneSpan Sign
I would like to make calls to restapi, and would also like to take advantage of the com.silanis.esl.api.model.* model objects available in the java sdk jar our /api/sysinfo shows: { "schema": "16.10.4", "version": "16.6.16", "timestamp": "2017-12-12 23:32+0000" } This page has 2 versions
API Key Generate for Onprem eSign
Forum topic
OneSpan Sign
Looking for some guidance on how to obtain an API key for the onprem version of onespan. My question is, how do we generate and use the api key?
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