OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Add full error messages to the .NET SDK
Forum topic
OneSpan Sign
The following code does not return the specific error message.
Add a New Document to an Existing Package with Custom Meta Data
Forum topic
OneSpan Sign
Is there a way to add custom meta data like an external transaction Id from a different system at the document level? I see where we can add Fields but I don't want this to be populated on the document. Thank you
Create documents using templates in Android SDK
Forum topic
OneSpan Sign
I was looking through the sample created using Android SDK. It did not seem to have an option to create a transaction using a template. Has this future been implemented? If not, are there any plans to implement it?
Components in Layout moving after applying to other documents
Forum topic
OneSpan Sign
Hi, Bit of an intermittent issue that we've run into on a production server, but we haven't been able to figure out the cause. We have a document that's about 2 pages long, and it's used to create a layout.
Query regarding integration with Conga
Forum topic
OneSpan Sign
Hi there. We have recently signed up with eSignLive to use with Salesforce, and at the moment Conga. I’ve found this document from your Online Guides on using Conga with eSignLive – http://docs.esignlive.com/content/d_esignlive_connectors_guides/salesforce/salesforce_v4.0/integrator_s_guide/wo
Unable to create a package from a template
Forum topic
OneSpan Sign
Hi! (I am reposting as for some reason my post was deleted) I a not able to create a package from a template as I receive the following error message : Could not create a package from template. Exception: The remote server returned an error: (500) Internal Server Error.
log4net dependency causing conflict
Forum topic
OneSpan Sign
We are integrating e-SignLive with an EPiServer site. The EPiServer version we are using depends on log4net version 1.2.10 but the Silanis.ESL.dll depends on 1.2.13. We tried using a binding redirect in the application's web config with no luck.
Updating Signer Challenge Questions
Forum topic
OneSpan Sign
I'm interested in modifying a signer's challenges on an existing package that hasn't been sent. In some cases this means adding a challenge for the first time. In other cases this means first removing existing challenges. Here's some code I tried.
How do I tell if delete package failed?
Forum topic
OneSpan Sign
When I delete a package with: DELETE /packages/{packageId} It returns status code 200, with no response payload. I can call this repeatedly, and it always gives the same response, even when it is already deleted. If DELETE fails - what response is given?
Signature Very Tiny on Mobile / Touch Devices
Forum topic
OneSpan Sign
Our signatures are shrinking significantly when signed on a mobile our touch device. Attached is a PDF example of one of our contracts.