OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Integration Question/Issues
Forum topic
OneSpan Sign
Issues for us and/or esignlive support, ICF Express v38beta 1. I did not see or could not find any KBA signer authentication options in esignlive sandbox widget? 2.
eWitness User Creation Error
Forum topic
OneSpan Sign
Hi, when I try to create an eWitness account I get this error message: "The Account of this username already exists". What is the procedure for creating a new eWitness account?
Text Field
Forum topic
OneSpan Sign
I am trying to update the text field inside a document in my draft package via post and/or put api for updating the specified document. The response is coming 200 on sanbox but wheneve I tried to change the value of the text field, it is not changing at all.   
GetUpdatedPackagesWithinDateRange Unhandled Exception
Forum topic
OneSpan Sign
I'm having some difficulty implementing DownloadDocumentsDateRange posted previously in this forum.
Populate fields based on Template before sending for signing
Forum topic
OneSpan Sign
Would like to check if there's a way to use a template and programmatically populate custom fields or labels for information like Policy #, Customer Name & Address, and any other transaction-specific details.
Package creation takes too long [~25sec] - how to optimize?
Forum topic
OneSpan Sign
We have simple 9-page document that we use for transaction for single signer. The pdf is 700KB with no custom fields and just 1 signer defined.
Dynamics CRM Field Mapping
Forum topic
OneSpan Sign
In Dynamics CRM, I'm not able to show data from custom entity to the document. I am using conventions for field mapping, but it just shows field name not the data value from Dynamics CRM entity. In the OneSpan documentation, Account address data is shown in the document. 
Upload Document with Text Anchors - 500 error
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
custom web ui
Forum topic
OneSpan Sign
is it possible to have a completely custom web ui over existing eSignLive infrastructure. purpose to it would be that user never leaves our system.
Removing a partially signed document from a transaction
Forum topic
OneSpan Sign
Hello, I am running into an issue when attempting to remove a partially signed document from within a transaction.