OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Documents restrictions within a package
Forum topic
OneSpan Sign
I have looked through the eSignLive documentation but without success. When creating a package, is it possible to restrict signers to be able to view certain pages of the document ?
Error message as "Another Signer must accept or sign before you."
Forum topic
OneSpan Sign
Hi eSignLive, I have one package with in that had only one document. Package contains two signers(lets say A,B ) and the document has one signature block of B. Here is the flow 1.
Role_Reassign
Forum topic
OneSpan Sign
Hi, This is a followup question for: https://developer.esignlive.com/forums/topic/urgent-delegation-role_reassign/ In role_reassign assume that role A reassigns to role B. I have to store the email of the role A in role B. Which field would be advisable to hold this information.
Multiple Signer In a single document
Forum topic
OneSpan Sign
Hello, I want to sign a single document with multiple person on different postions. Appreciate your help.
Whitelist IP Addresses
Forum topic
OneSpan Sign
Hi, Reading older posts I could gather that following are the IP addresses for Sandbox and Production environment. v11.0 Sandbox US: Environment URL: https://sandbox.esignlive.com Primary IP: 54.85.59.26 Secondary IP: 54.164.84.186 Outbound IP: 54.84.89.182 v10.13.3 Production US: Environment URL
In Person Signing - SMS Authentication & Expiration Date Setting
Forum topic
OneSpan Sign
Hello Folks, We are currently evaluating eSignLive and have couple of questions related to specific use cases. 1. Is there support for SMS authentication for In Person signing.?
Whether eSignLive will accept the Name with spaces in the request?
Forum topic
OneSpan Sign
Hi, Please let me know whether eSignLive will accept when Owner Signatory Name and Insured name having spaces and sent in the request. Thanks, Allanki
Send completed transaction to third party
Forum topic
OneSpan Sign
I want my package to be sent to a party not a signer, and not to any of the signers. How do I provide for this with .Net?
Testing environment
Forum topic
OneSpan Sign
Hi, How many test environments you have? I know you have sandbox, is that the only test environment? If we want to do performance testing with eSignLive, can we use sandbox?
which API call to use to retrieve package ID?
Forum topic
OneSpan Sign
Hi, We are planning to implement a purge process to purge packages that's too old. But since the purge API takes package id and we don't have it, should we call Get /packages to get all the package ids that meet our requirements?