OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Get Senders Roles (Rights)
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OneSpan Sign
We are using subaccounts and I want to see what senders have rights in the main account and each subaccount.  Any suggestions on the API call to use?  I have access to the sender API keys and unique IDs if that helps.
406 error when uploading documents
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Hello, I am trying to use the REST API in my web application to add a document to a package. When I submit my form with a POST request, I am getting a 406 error. The accept header I'm using is application/json. What should I use instead? Thanks, Rex
Generate Client ID and Secret
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I have a business account that all users delegate into and now they want to use it to send transactions via an integration.
Troubleshooting Callback
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Is there a way to troubleshoot why my callback is not working?
Group Signer CustomId Attribute
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I would like to be able to save a 'role' type attribute against a group signer - for example 'Insurance Agent'. I find when I save a signer of type group, the customId attribute is not returned when I request the package.
Questions about e-Notes (SMART Documents)
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Guys, I am looking over this page on the package settings for when we need to have a SMART Note created. https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/package_settings_for_mortgages.htm Here it says that we need to include the following two fields. enote_data_section enote_attr
Text Anchors
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OneSpan Sign
Hi, Our integration with eSignLive includes some document merge functionality - where users create a layout for a "template document".
Define user not registered in onespan as sender
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OneSpan Sign
Hi everybody,   I'm wondering if there is a way to define a sender that doesn't have an account in onespan   I need to create packages created by some users from my platform and i would love to skip replicate those accounts inside onespan
Template Cloning In OSS web UI
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Hello is it possible to duplicate a template, and then make a slightly different version of it, rather than having to start from scratch to create a second form which only has very minor differences in the options for the drop-downs etc.?Thanks 
Server status query
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Is there a way to query server status to tell when a server goes down? We just got hit with an emergency maintenance on the Production server but didn't get any notification what so ever. Is there a way to resolve this issue for any future problems?