2569 results matched your search criteria
Forum topic
OneSpan Sign
We are trying to get the signing URL for the signer to display in an IFrame without having to send the package. Currently I keep getting the error of "cannot get signing url because package is editable", I can only assume that means I can't get the signing URL with the package in draft status.
Forum topic
OneSpan Sign
In looking at the audit service for a package there appears to be events worthy of being in an audit log but do not appear to be.
For example: PIN authentication failures show up, but not that access has been locked out.
I haven't tried, but does resetting the 'PIN count' get logged?
Both of thes
Forum topic
OneSpan Sign
I have one scenario: signer1 doesn't need to sign/accept any documents in the package, in the remote scenario, how signer1 start the signing ceremony to review the documents? because signer1 doesn't get the email to launch the signing ceremony.
Forum topic
OneSpan Sign
For this form, we are seeing an unusual behavior. Prior to signing, the values in a label field are appearing in a different format than after signature. The line breaks are not being recognized before signing.
Forum topic
OneSpan Sign
Hello,
I'm looking for a way to unlock a sender through the Java SDK.
Forum topic
OneSpan Sign
Hello,
I was testing to create a package under sandbox mode. However, the package was not created, and an error was thrown instead. The exception message was:
$exception {"Could not create a new package.
Forum topic
OneSpan Sign
Generated URL with below code is not working.
String userAuthToken = eslClient.getAuthenticationTokensService().createSenderAuthenticationToken(packageId.toString());
String URL = String.format("https://sandbox.esignlive.com/auth?senderAuthenticationToken=%s&target=https://sandbox.esig
Forum topic
OneSpan Sign
Hi OneSpan Team - We have a requirement where we need to populate the ESign Date and fullname on a accepted document ,
We are using the Enum value FULLNAME as subtype and type as SIGNATURE.
Forum topic
OneSpan Sign
Hello
When signer receive the email to sign the document and after clicking the link document is opening.
is there any way signer can adjust signature box to move to correct position.
Forum topic
OneSpan Sign
I tried creating package using json body and sending file content as base64 encoded string but I get this error {"messageKey":"error.validation.sendPackage.noApprovals","message":"Cannot send package without approvals.","code":400,"name":"Validation Error"}.