323 results matched your search criteria
How to send the bulk Fields value to eSignLive via POST method
Forum topic
OneSpan Sign
I have a document that has got like 200 fields.
Retrieve API key from the owner account via API call
Forum topic
OneSpan Sign
Hi, is it possible to retrieve API key from the owner account via API call? currently I knew, I can retrieve the sender account API key via API call.   thanks, Cindy
Laserfiche Connector 10.4.3
Forum topic
OneSpan Sign
I am receiving the attached error message when trying to send a document from the Laserfiche Repository using the Web Client integration for v10.4.3 to OneSpan Sign.
Singatories
Forum topic
OneSpan Sign
Hi,   when request is placed to OSS for signatory, do both sender and signer need to sign (or signing process will be completed if singer does the signature?) Thank you! Naresh  
Send Invitation Email To Package Owner
Forum topic
OneSpan Sign
Hello, We found that once a package was created, all signers will receive an invitation email including the link to Signing Ceremony, but not the package owner. Is there any way to send the same email to sender also? Thanks in advance!
how to change the sender email like [email protected] without first name and last name
Forum topic
OneSpan Sign
Hi , How to change the sender email like [email protected] without first name and last name because it has been sending mail to customers like with my email id , first name and last name .
email template BCC'd getting full
Forum topic
OneSpan Sign
Has anyone experienced issues whereby the sender starts receiving messages that the signers email address may be wrong and it is somehow related to the how the emails are managed / archived.  It appears the email address box is full.
Authentication
Forum topic
OneSpan Sign
Hi, please suggest what are suitable and best authentication tokens (user, sender, signer etc.,) that we should implement if we will have to get the unassigned docs signed through OSS   Thanks Naresh  
OneSpan Sign Callback failed
Forum topic
OneSpan Sign
Hello, We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
roles
Forum topic
OneSpan Sign
Hi, from the documentation, there are 3 pre-defined roles: admin, manager and sender. Another concept is about 'owner' as user type? what's the difference between 'owner' vs roles? and can anyone be 'Owner'?   thanks, Cindy