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Document types
Forum topic
OneSpan Sign
Hi Team, We have below types of documents in the create transaction request. 1. Sign  2. View   3. Accept Please clarify below questions: 1. How onespansign handles different types of documents?
is there a way to notify signer when a package is completed and ready to download
Forum topic
OneSpan Sign
Hi,   Is there a way to send an email to the signer when a package is ready to download which means that this package has been signed and status is COMPLETE without enable email.complete. Thanks   Wendy
Is there any issue with Event Notifications in Sandbox today?
Forum topic
OneSpan Sign
https://sandbox.e-signlive.ca/a/admin/eventnotification   Getting error for all our sandbox (Invalid JSON.) and callback URL is Empty PFA
400 Code
Forum topic
OneSpan Sign
Hi , I am posting below JSON, but its returning 1006 error code and the server repsonse is : Server returned HTTP response code: 400 for URL: https://sandbox.e-signlive.com/api/packages/ ************************************************************************** JSON START****************************
Logo(Branding Customization) - not working on Edge browser
Forum topic
OneSpan Sign
Hi Team, Greetings for the day.
Allow Department to Change Signer
Forum topic
OneSpan Sign
We are using the APEX SDK plus OSS event notifications to manage our signing ceremonies. Salesforce sends out all emails to the signers with the OSS url.
CreatePackage with 1 signer and 2 signing Groups
Forum topic
OneSpan Sign
I attempting to create a document that has one signer by email, and 2 signing groups (lets name them Group1 and Group2) The document has EXTRACTION enabled.
Getting "Unexpected character encountered...." upon DownloadZippedDocuments
Forum topic
OneSpan Sign
Hi , Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .
How to respond to an Event Notification for PACKAGE_READY_FOR_COMPLETION
Forum topic
OneSpan Sign
if (!EventHandler.ContainsKey(NotificationEvent.PACKAGE_READY_FOR_COMPLETION)) EventHandler.Add(NotificationEvent.PACKAGE_READY_FOR_COMPLETION, (EventRequest request) => { // RESPONSE TO Set Status to Completed });
Laserfiche Connector with Workflow, Multiple Signers
Forum topic
OneSpan Sign
Hello, I have successfully built a Laserfiche Workflow that sends out a document for signature from one signer and retrieves the signed copy as a new version.