565 results matched your search criteria
Attachment - File Type/Extension
Forum topic
OneSpan Sign
For attachments that are uploaded, how can I get the file extension (PDF, jpg, tif, etc...)? I only see these attributes on OneSpanAPIOjbects.AttachmentRequirement:             this.data = data;
Conga or Field Mappings
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OneSpan Sign
I think this is a dumb question, but do I need Conga to merge SF data into a document or can I use Field Mappings (via Conventions)? For example, I want to place the company name from the account record that the contact is related to on a document.  Conga or Conventions?
Unspecified 500 error when attempting to create package
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OneSpan Sign
Receiving the following response and 500 error when trying to create a package:{    "messageKey": "error.internal.default",
Get 400 error Cannot send package without approvals when eslClient.SendPackge()
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OneSpan Sign
Use the .NET sample code https://developer.esignlive.com/guides/feature-guides/document-extraction/ to generate eSign. The field name is [Client1.Capture1] with field type is 'Signature' in PDF file. But get error message Silanis.ESL.SDK.EslServerException: Could not send the package.
Adding Anchor tags to a document
Forum topic
OneSpan Sign
I have been hitting a bit of a brick wall trying to add text anchor tags to an uploaded document. Let my explain what I have been attempting to achieve. First I upload a document to an existing package, the package already contains a new role that I have created.
Bulk sign is failing multiple times
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OneSpan Sign
Hi, We are facing continuous issues while doing the bulk sign process, below are the error messages it is throwing to us Error 1 : Silanis.ESL.SDK.EslServerException: Could not create a signer authentication token.
Add document to existing package
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OneSpan Sign
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
Extra long text truncated in Esign stamp - need to retain the whole text
Forum topic
OneSpan Sign
Hi,   We have a scenario where there is extra long names and the Esign stamp is truncating those at about 70 characters. We need to retain the whole text for legal purposes. Is there a solution or work around that we can implement?   Thanks.
Upload documents with post request
Forum topic
OneSpan Sign
Hi! I am not able to create new documents using post method from NodeJs server, please find the request and response below domain: null, _events: { end: [Function: bound _clearTimeout] }, _eventsCount: 1, _maxListeners: undefined, _agent: false, _formData: FormData { _over
OneSpan Sign Callback failed
Forum topic
OneSpan Sign
Hello, We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.