1254 results matched your search criteria
SAML SSO Changing Email Address Creates New User
Forum topic
OneSpan Sign
When user change email address (ex: email domain changed or user get married) results in a new account generated in OneSpan eSign. So there is a chance for a user to lose access to his/her documents and results in duplicate user accounts.
Error 500 when moving to new Salesforce Org
Forum topic
OneSpan Sign
I am getting the following error. I'm using the code in a Salesforce Flow. This works perfectly in the first sandbox. But I'm beginning to move this to production and something is not working. I've spent about 4 hours trying to figure this out with no luck.
Best Way to Place Fields for New Upload
Forum topic
OneSpan Sign
I have a document that is newly uploaded and created on the fly. What is the best way to place the signature fields within the PDF? Is this a separate REST API call?
Email ID change for User Can we transfer all transaction from 1 account to other account.
Forum topic
OneSpan Sign
We have requirement where user are transferred between departments and his/her email ID changing (e.g. [email protected] to [email protected]).
Laserfiche Connector - document doesn't attach
Forum topic
OneSpan Cloud Authentication
I am having a problem with the Laserfiche Connector: I select a document in LF then click "Send with OneSpan" The document shows in the list of Documents on the Create New Transaction screen. I add the sender's email, name, and signers then click Create.
Can we customize the display name of emails going out to signers?
Forum topic
OneSpan Sign
Hello, I noticed on this documentation page: https://docs.esignlive.com/content/g_customizing_email_templates/customizing_email_templates.htm?Highlight=email%20customization It states the following: Owners of OneSpan Sign Accounts can fully customize all emails sent by the system to end-users and
Send multiple documents via one transaction ID
Forum topic
OneSpan Sign
Is it possible to send multiple documents via one API call and one transaction? This is similar to the code in the example, can I just append each file to a new form for the MultipartFormDataContent? ByteArrayContent content = new ByteArrayContent(fileByteArray); c
Create signerAuthenticationToken
Forum topic
OneSpan Sign
Hello I found this code for to be able to create a signing session :   
Upload a new document through multipart/form-data using Postman
Forum topic
OneSpan Sign
Hello! I seem to be getting a 500 when I try to upload a new document.
Can not add new documents to existing package(transaction)
Forum topic
OneSpan Sign
Hi Team, I use code to create packages, and when I go to the esign platform, I can not add new documents to the existing In Progress transaction. The code I'm using to create the package is PackageBuilder documentPackageBuilder = PackageBuilder.NewPackageNamed("Test Document Extraction")