739 results matched your search criteria
Email delivery status?
Forum topic
OneSpan Sign
In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox. I'm curious if there is a way to actively monitor email delivery status via the API?
Shared email id
Forum topic
OneSpan Sign
Hi, We are integrating eSignLive with an application in our organization and came to know that a shared email address is required for integration. If yes, please advise if a) There is any specific naming convention required for the email address b) Do I need to mention any size limit for receiv
Swap email address
Forum topic
OneSpan Sign
Hello, Is there a way to swap email for signature blocks? For example: I added '[email protected]' as buyer and '[email protected]' as cobuyer. Now i want to swap these signers.
Customer email address
Forum topic
OneSpan Sign
Is customer email address mandatory to start an eSign transaction. What if I need signature of a customer who does not have an email address?
Signer without Email
Forum topic
OneSpan Sign
Hi All, I have a scenario where I have an e-signer that will not have an email. Example: An elderly person is in an office, signing a contract to rent a room/apartment/service in a retirement home/nursing home/home services. This elderly person does not have an email (no technology).
Callback Notification Email
Forum topic
OneSpan Sign
Our application submits signing packets via the REST API and receives callback notifications. Our application is not equipped to send emails, though, and our business line wants to receive an email for each notification. Is it possible for One Span to email the callback notifications?
Notification Email Control
Forum topic
OneSpan Sign
Regarding this thread https://community.onespan.com/forum/disable-email-notification-signer
How to add a login in member
Forum topic
OneSpan Sign
Hi, I have two login with two different email id. I want second email id as a member in my first email login. It is not allowing and saying this email has already an account, I am sending invitation from my first login account to make second email as Member. Thanks
Event Notification for email blocked
Forum topic
OneSpan Sign
It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.
Best practices for docx template
Forum topic
OneSpan Sign
MS word has several different techniques for fields (content fields, bookmarks, and form fields). I’m not sure which technique I should be using and what are general best practices for setting up word templates. Is there any advice on this?