241 results matched your search criteria
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.
Forum topic
OneSpan Sign
Hi, Good day!
We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province cannot be empty. what might be the issue? please let us know.
Forum topic
OneSpan Sign
I have a Logic App that I am using to bulk sign documents in One Span using the Rest API.
I am following the guidelines from this link https://developer.esignlive.com/guides/feature-guides/bulk-sign-for-a-signer/
Everything works great if Person-A creates and signs the documents and is the only re
Forum topic
OneSpan Sign
I am trying to use the mobileCapture feature - when I open the document on a PC and click on the "Sign with Mobile Device" button - I get a message that "the requested feature is not available with the current license"
Also i am unable to use the Position Anchors with the mobileCapture using the c
Forum topic
OneSpan Sign
Hello,
I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package.
Forum topic
OneSpan Sign
HI All,
Can you help me to convert the below API request into equivalent SDK code to create the package(with one document file as attachment to sign off):
{
"name": "packagename",
"status": "SENT",
"roles": [
{
"id": "signer1",
"index": "1",
"type": "SIGNER",
Forum topic
OneSpan Sign
Is it possible to create a template with up to 5 signers but dynamically choose how many will actually be signing the package? I created a package with 2 signers but if I only include 1 signer it throws an unassigned role error.
{
"name": "{{name}}",
Forum topic
OneSpan Sign
Hello
https://developer.esignlive.com/code-share/esignlive-rest-client-using-python/
looking at the python code, i'm trying to run one of the example application use cases. i'm simply grabbed my API key, and updated the sandbox API url parameters.
Forum topic
OneSpan Sign
Hi
I am trying to CreatePackage and upload using Rest APIs.
Below is my JSON String and attached is the PDF. This used to work in may 2017. Now the PDF file is getting flattened ignoring signature blocks.
Are there any changes post may 2017 for JSON payout for CreatePackage and Upload.
Forum topic
OneSpan Sign
Guys -
I have a document with 4 signature fields. When I tried to combine the fields for the one signer, it didn't work. Do we have to create a new approval for each new field that we are trying to sign? If not, can I get a JSON Package example of how to do it since mine isn't working.