2889 results matched your search criteria
Zooming on mobile make the capture signature area too big.
Forum topic
OneSpan Sign
 I found an issue with the signature box on mobile (I have attached a video).  Environment: Safari, iPhone12  Step to reproduce
New Layout Designer Options
Forum topic
OneSpan Sign
Hi, We're investigating to moving to the new package/layout designer and had some questions. In our sandbox environment the new designer displays a option to chat with eSignLive support. Is this normally shown on prod environments as well? Is there a back office change to remove this?
Document Visibility through Apex SDK
Forum topic
OneSpan Sign
We are creating one package with 2 documents and multiple signers and we want to limit the documents that each signer can view.  Is there a way to do that within the same call as the package creation, instead of having to do multiple calls. 
evidence summary (barcode)
Forum topic
OneSpan Sign
If we wanted to NOT put a logo but place a barcode on the evidence summary template can we do that for eSignLite.  We want our OCR technology to be able to pick up that it's an evidence summary document and perform straight through processing. 
Conga or Field Mappings
Forum topic
OneSpan Sign
I think this is a dumb question, but do I need Conga to merge SF data into a document or can I use Field Mappings (via Conventions)? For example, I want to place the company name from the account record that the contact is related to on a document.  Conga or Conventions?
Dependencies on httpclient
Forum topic
OneSpan Sign
esignlive's httpcomponents version is 4.3.6. We were previously using 4.0, and I updated our builds to use 4.3.6. We have now run into an issue where that breaks another of our third-party dependencies. Is esignlive compatible with 4.2.2 or earlier (we would prefer to revert to 4.0).
Locked User Notification
Forum topic
OneSpan Sign
Guys - I know that when a document is completely signed, your system will send out a notification that we can capture to do whatever it is we need to do with that information. Is there something similar for when a user locks their account due to too many invalid attempts?
Batch signing with joint signers
Forum topic
OneSpan Sign
I have a scenario where we want to consolidate as many forms into the least amount of packages as possible but some forms require two signers. What is the best approach to do this with OneSpan Sign? For example:
Update document order in package
Forum topic
OneSpan Sign
Hi ,After cloning package , I want to reorder documents in the package before it is sent. Basically I want 4th document in the order to move at first place. I am using Rest API. Is there any way to handle this ? Please let me know. Thanks 
'Actual' Signature
Forum topic
OneSpan Sign
I am dealing with a requirement that reads as follows: Customer must have an actual signature and not an ok box to click. 'Actual' in this case refers to a drawn (or typed) signature. Is there a good way to enable that for one of the signing roles sent up?