OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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User is already defined for this role
Forum topic
OneSpan Sign
Hi I'm getting this error but not sure how to debug it. Is there a way to know which user it is referring to? Req: {"sender":{"email":"[email protected]"},"settings":{"ceremony":{"events":{"complete":{"dialog":true,"redirect":"https://www.google.ca/search?q=beaches&biw=1680&bih=905&tbm=isc
Help understanding auto-populate fields
Forum topic
OneSpan Sign
I need some help figuring out how to auto-populate fields in our documents (i.e.
How can use esign API in PHP?
Forum topic
OneSpan Sign
Hello How can use esign API for php application? Please help us!
Timezone Customization
Forum topic
OneSpan Sign
Hello eSignLive Team Has there been any recent changes to the API to support different time zones for signing date timestamp. Currently, we see GMT only. Appreciate your help. Thanks
Restrict email to signers
Forum topic
OneSpan Sign
Hi, I have a requirement where I need to get the signing URL like shown here http://docs.esignlive.com/content/c_integrator_s_guide/rest_api/signing_url.htm I able to successfully get the signing URL, this URL will then be embedded in another system for use. As a result, I need to stop the eSL emai
What is the parameter for maintaining the signing order in package level
Forum topic
OneSpan Sign
Hi, What is the parameter for maintaining the signing order in package creation request json. Thanks& Regards, Srinivas R
Unable to Apply Layout with Placeholders that Specify Both ID and Description
Forum topic
OneSpan Sign
Hello, I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package.
Single SignOn into package development
Forum topic
OneSpan Sign
I need to have a way to enter the url like https://sandbox.esignlive.com/packages/ab854149-bd9c-4c80-89e0-3a6012c23659 and using single sign on be instantly put into that document packages edit screen using your web interface.
Unauthorized Access Pops up Consistently With Valid Package ID
Forum topic
OneSpan Sign
Hi there, I am experiencing the error saying Unauthorized Access with the valid package ID "X8hRTbGl7GkXkdKoVxwJ92a6fqg=" when trying to create session token. I don't know why. Please advise. Thanks, Eddy
Keeping a 3rd party updated on signing status?
Forum topic
OneSpan Sign
I'm wondering what kind of "out of the box" options eSignLive may have to facilitate a requirement of ours. We are fulfilling the role of sender and the signers are (obviously) filling the role of signer, but what if we had a 3rd party who was not either a sender or a signer but is interested in kn