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Forum topic

OneSpan Sign

We have a template (in sandbox, id "M9fYtj_6L0MKQSYfQ3vAahQn6E8="). I've followed the documentation to attach signers. We have 3 roles: Insured, SalesAgent, BankAccountOwner.

400 Client Error: Bad Request for url /api/packages/{package_id}/documents/{document_id}

Forum topic

OneSpan Sign

Hi there, I'm trying to delete a document in python but I'm getting this return: 400 Client Error: Bad Request for url: https://sandbox.esignlive.com/api/packages/TAv__TLL2MOR_bMTDTnmiq0boLU=/documents/28

Error when configuring document visibility

Forum topic

OneSpan Sign

Hi, I got the below error when configuring document visibility, could you please help me to understand what it means? and what could be wrong in my request?

error.validation.createProcess.missingData

Forum topic

OneSpan Sign

I'm using same code in demo and in prod, works fine for demo but not in pord. but I'm getting the following error message.

Help with error messageKey: error.validation.documentPreVerifyInvalidResponseNumberError

Forum topic

OneSpan Sign

When using attached javascript code to create and upload document 1 step below error is thrown:

Using a CustomId with a Group signer causes an error

Forum topic

OneSpan Sign

Reposting from the .Net SDK channel Issue: It seems the issue is because eSignLive is anticipating that the â€˜Idâ€™ of the group is the GUID that identifies

Errors uploading large PDF's from stream

Forum topic

OneSpan Sign

We keep the byte info of a PDF in our database (BLOB).

"messageKey": "error.validation.verifyDocument.couldNotBeFlattened"

Forum topic

OneSpan Sign

Hello, We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.

Document Extraction Error

Forum topic

OneSpan Sign

Hi, I have 3 forms.