52 results matched your search criteria
Forum topic
OneSpan Sign
So I am trying to upload an image to the signature capture section, handdrawn value, and I am having an issue with one file.
Forum topic
OneSpan Sign
API Rest allows me to create a sender in an account. I could verify this process by viewing the sender from Admin> User, but I could not assign it roles through API. Therefore, he will not be able to manage or generate a transaction because it don't has a role..
Forum topic
OneSpan Sign
Hello, I'm using python and trying to create a document package from the example I downloaded from the forums.
Forum topic
OneSpan Sign
I'm unable to remove a sender from our sandbox account. I'm able to log in as the account that i want removed and I've verified that there aren't any transactions. I've deleted them all and I don't see any drafts or archived transactions either. Whenever I try to delete from the
Forum topic
OneSpan Sign
I've noticed that HTML tags are removed instead of being encoded.
For example, the Signer opted out with a message:
Can't sign as there is a tag visible.
In the admin panel, there is a message:
Can't sign as there is a tag visible.
Which is wrong as it doesn't cont
Forum topic
OneSpan Sign
Hi Duo,
Hope you are doing well!
Forum topic
OneSpan Sign
Hi,
We have a typical business case wherein the Admin Assistant creates a package for signing. The Signer is required to upload an attachment and sign the document.
Forum topic
OneSpan Sign
With this https://www.esignlive.com/blog/e-signlive-how-to-setting-up-callbacks/ , it looks like callbacks can be setup via code rather than through the eSign Admin UI. Do you setup this callback each time a package for is created?
Forum topic
OneSpan Sign
Hello,
Our network admins moved our DNS servers yesterday and this morning our esign callback is failing.
Failed to communicate with the callback server.
URL: https://URL.in.question/Esign/EsignComplete.aspx
Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE