language in the sender profile

Hi Cindy,

Yes, setting up language through the right upper dropdown updates the sender profile. 

Through backoffice, you can only change the default "TimeZone and Language" for newly added senders, but won't effect existing ones - in backoffice Account detail page, there's a button "TimeZone and Language" at the bottom of the page.

To update existing senders in bulk, you can try using the "Bulk Invite Sender Tool" tool I developed. On top of inviting senders, I enhanced the tool and it now features the function to update existing senders. In order to facilitate this use case, I added an extra step to pull all the existing sender's Emails to a CSV file.

You can cut the "Email" column and merge into your own CSV file, then add your customized columns. Any sender attributes can be used as column name, for example, "TimezoneId"  or "Language" (case insensitive). To update an existing sender, the "email" is the minimal requirement, so no need to fill in the first/last names, unless you want to update them.

Duo

Duo,

first of all, happy new year!. thanks for your information. 

if I understand correctly, you mean when I create a new account, in the backoffice, I can set "TimeZone and Language" in the backoffice account detail page, but if I change it in the language dropdown list, it won't affect this setting, which means when I look at the account detail page, "TimeZone and Language" is still original not updated one, correct? if so, I am wondering, when I updated the language in the dropdown list, where this language saved? how come it will remember the language when I login the account again.

thanks,

Cindy

Happy new year and the upcoming Spring Festival!

It's stored in the sender profile, if you invoke the get sender API:
 

GET /api/account/[email protected]&from=1&to=100

You can find the language preference in the response JSON.

Duo

Duo,

one more question, when I am an owner and want to invite another sender via normal way (not bulk invite, just via email invitation), how can I invite that sender with French language by default? 

thanks,

Cindy

In that case, you just need to specify the French as default language in backoffice, account detail page.

Duo

but you said, if user register his account, then admin can't change the "TimeZone and Language" in the account detail page, isn't it? or you mean, when user update language in the dropdown, the language selected won't be reflected in the "TimeZone and Language" in the account detail page? only admin can change anytime?

thanks,

Cindy

Sorry for the confusion, let me put it another way:

-"TimeZone and Language" in backoffice changes the account default language preference, which will be inherited by newly invited senders, but existing senders won't be affected by this setting. 

-You can only update existing sender's language by manually logged onto their account and hit the earth icon on right top, or use API/SDK or the tool I shared above to update sender profile (POST /api/account/senders/{senderId}).

-When you change the language through sender portal, it only updates the current sender's language, it won't affect account level setting or any other senders.

Duo

-"TimeZone and Language" in backoffice changes the account default language preference, which will be inherited by newly invited senders, but existing senders won't be affected by this setting. 

Cindy: when I first create an owner account and select French in the backoffice, and the sender whom I invite will have French by default as well, correct?  if owner changed langue, will it affect the senders under that owner?

-You can only update existing sender's language by manually logged onto their account and hit the earth icon on right top, or use API/SDK or the tool I shared above to update sender profile (POST /api/account/senders/{senderId}).

Cindy : if owner account changed language by backoffice or API call,  will it affect the senders under the owner?

thanks,

Cindy

If the owner changed the language, it won't affect existing senders, only new ones.

If the owner account updates the sender through API - POST /api/account/senders/{senderId}, it will but only affect the sender with a specific ID. So in order to update senders in bulk, you can use the tool I suggested above.

Duo