1548 results matched your search criteria
Change Watermark on Packages going to eOriginal
Forum topic
OneSpan Sign
When the document is pushed to eOriginal, the contract is returned with a watermark "Non-Authoriative". I wish to update this watermark to "Copy of Original". Is this possible?
Change Signer after first signer has signed
Forum topic
OneSpan Sign
Hello, So in our flow the following happens. Customer signs admin reviews the signature and assigns a sales rep to counter sign the document. How can I update the signer after the customer has signed? Thanks
package status change to SENT issue
Forum topic
OneSpan Sign
Hello, I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request". I am able to fill PDF form and create a package with a draft in the account.
OneSpan SDK to OneSpan REST Mapping Document or any resource?
Forum topic
OneSpan Sign
We are in process of changing OneSpan SDK to OneSpan REST and have different operations like AddDocument, PackageCreateAndSend, UpdateDocument etc. Can we get some good document or any references that helps our development?
layout updation by data of system
Forum topic
OneSpan Sign
Hi Team, We are able to successfully upload a single document while creating a package .
Error on deleting a document
Forum topic
OneSpan Sign
Hello, Am receiving the below error on deleting a document. When does this error occur? "Exception":"Silanis.ESL.SDK.EslServerException: Could not delete document from package. Exception: The remote server returned an error: (400) Bad Request.
Custom sign image and format
Forum topic
OneSpan Sign
Hello, We need to change the signature appareance of our documents. The idea is to change the background image and the text format . Can we achieve this? Best regards,
SDK setLanguage changes
Forum topic
OneSpan Sign
Hi, we upgrade SDK to 11.25 (was using 11.0.2), we noticed that the locale has been changed in 11.0.2, when we sent 'fr-CA' to SDK, SDK will translate to api package as 'fr' in 11.25 when we sent the same request, SDK translate to api package as 'fr-CA' which is not recognized so the package languag
Senders names changes
Forum topic
OneSpan Sign
We have users that have changed their name which results in a change to their email address that impacts their account with OneSpan.  What has been the best practice there, as we have single sign-on, once the user have changed their name, it will take time again to go back and it is just a m
Changing package status
Forum topic
OneSpan Sign
When I do PUT request to /api/packages/{package_id} with request payload as { "status": "DRAFT" } I get error response as { "code": 415, "entity": null, "message": "Unsupported Media Type", "messageKey": "http.status.415", "name": "Unsupported Media Type", "technical":