319 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
In the CA sandbox environment we ran into the following error when uploading a package using the .NET SDK. The package had multiple signers with the same email address. As OneSpan now supports signers with the same email, we were not expecting to get any errors.
Forum topic
OneSpan Sign
Guys,
Is there something going on with the API servers? I'm getting this weird error when trying to upload documents that I know worked.
-------------------------------
MessageKey: error.internal.default
Error Message: Unexpected error.
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error.
This is the return error
Could not send the package. Exception: The remote server returned an error: (400) Bad Request.
Forum topic
OneSpan Sign
I'm using same code in demo and in prod, works fine for demo but not in pord. but I'm getting the following error message.
Forum topic
OneSpan Sign
Guys -
I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why.
Forum topic
OneSpan Sign
User is receiving error:
02/25/2019 08:35:41.00: Could not upload documents to package. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://apps.esignlive.com/api/packages/fnoXU33p3SSUy7mp4T_D6zLeA4o=/documents.
Forum topic
OneSpan Sign
int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server.
EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on
URI https://sandbox.e-signlive.ca/api/packages/o6Qqzj2LSQVcL28SnOxjUNKx-oE=/documents.
Forum topic
OneSpan Sign
We are moving over to New Signer Experience. We are using Java SDK to add validation to fields like this:
.withValidation(FieldValidatorBuilder.regex("^\\d{2}/\\d{4}$").required().withErrorMessage("Please enter a valid retirement date (MM/YYYY)"))
Forum topic
OneSpan Sign
When using attached javascript code to create and upload document 1 step below error is thrown: