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142 results matched your search criteria
Is it possible to change status from OPTED_OUT to DRAFT?
Forum topic
OneSpan Sign
I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT). Request PUT /api/packages/PACKAGE_ID HTTP/1.1 Accept: application/json,application/zip,application/pdf,text/html; esl-api-version=10.7 Accept-Encoding: gzip, deflate Authorization
404 Resource Not Found error when retrieving senders with Managing Senders (REST API) sample code
Forum topic
OneSpan Sign
I would appreciate some help--I am trying out the sample Managing Senders (REST API) code--I just want to retrieve senders--and I'm getting {"messageKey":"http.status.404","message":"Resource Not Found","code":404,"name":"Resource Not Found"} Here's the code I'm using;
Event notification as soon as package got signed by signer
Forum topic
OneSpan Sign
I want to update the status in my database as soon as user sign the document. I haven't found code to get the status as soon as signer sign the document. I did register all the even using callback example code.
Create a package as a draft
Forum topic
OneSpan Sign
Hello, I am trying to create a document package and send it as a "draft". Here is the code that I have came up with : EslClient eslClient; PackageId packageId = eslClient.CreatePackage(package); if I want to create a package with a "sent" status instead of draft, I ad this line : eslClient.SendPac
E-sign Portal Display Issue
Forum topic
OneSpan Sign
We had over 20 packages in our e-sign portal that display as expired even though the package was already completed. Does anyone know why that is? The technician indicated that the packages were completed and that signers were not receiving expiring e-mails.
How to display packages in WEB?
Forum topic
OneSpan Sign
` var apiKey = "nulldev88"; $http({ url: "https://sandbox.esignlive.com/api/packages", method: "GET", headers: {'Content-Type':'application/json',"Authorization" : apiKey } }).success(function (data, status, headers, config) { console.log(data); }).error(function (data, status, headers, config) { c
Error While Retrieving Pending Signatory information
Forum topic
OneSpan Sign
Hello, As part of retrieving the signatory information for a DocumentPackage we are getting Errors if a particular Signatory(part of various signatories) has not completed the signing.
"Could not retrieve the transaction summary" Error When Setting Up Reminders
Forum topic
OneSpan Sign
We are having an intermittent issue with our REST API client. Normally, it posts the signing package create request in DRAFT status, posts the request to add reminders then posts a request to put the request into SENT status.
SMS cell length
Forum topic
OneSpan Sign
When I create package via SDK, I got between errors: 1; when I set sms cellphone=64939837
Signer Id's Validation
Forum topic
OneSpan Sign
Hi! I am using the SDK to create a ceremony with a custom signer id and I need to use the signer's email. The SignerBuilder.withCustomId(String) method's javadoc says the following:
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