OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Document Preview
Forum topic
OneSpan Sign
Hello all, we require to add preview functionality to our system before sending a document to signers. I couldn't see an API for this. Does Onespan provide a preview URL?
Update package is not working
Forum topic
OneSpan Sign
What is the recommended way to update a package to use the new filled document?
layout updation by data of system
Forum topic
OneSpan Sign
Hi Team, We are able to successfully upload a single document while creating a package .
Package Delete/Recreate vs Update
Forum topic
OneSpan Sign
I was a bit surprised to find the PackageService.updatePackage only updates package-level properties and does not deal with the complexities of adding/removing/updating the signers and documents.
Update document content & signers reatining the already obtained signature
Forum topic
OneSpan Sign
Hi On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already obtained signatures from Signer A?
Updating Field Info Deletes Field
Forum topic
OneSpan Sign
Guys, I am trying to update a field and I am using this as a guide. https://developer.esignlive.com/guides/feature-guides/fields/ I am doing a PUT to the api call below and when it runs, it deletes the field all together. https://sandbox.esignlive.com/api/packages/{packageId}/documents/{document
SmartNote Document Replace
Forum topic
OneSpan Sign
Guys - Since we are not sending a document up for a smart note, it's being automatically generated from the data and enote data sections, how do we go about adding one to an existing transaction that is already up in OneSpan?
Updating signatures per Package instead of per Document
Forum topic
OneSpan Sign
Hi, I'm looking for a way to add signatures to multiple documents in package in one API call instead of having to make separate calls for each individual document. We're looking to accomplish this so that we can reduce our total number of API calls to eSignLive and help our performance.
Are the data nodes of the document object and the approvals object editable?
Forum topic
OneSpan Sign
I can PUT to /packages/{packageId} and update a package's data node. However I failed to update a document's data node (PUT to /packages/{packageId}/documents/{documentId}).
Streamlining Template Updates: Overcoming Time-Consuming Challenges
Forum topic
OneSpan Sign
We have several templates that contain too many input fields for accepting user inputs. Nowadays, we have a requirement to update the content of the document used in the template, even if it is a minor word change at the bottom section of the document.