OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

344 results matched your search criteria
Error on deleting a document
Forum topic
OneSpan Sign
Hello, Am receiving the below error on deleting a document. When does this error occur? "Exception":"Silanis.ESL.SDK.EslServerException: Could not delete document from package. Exception: The remote server returned an error: (400) Bad Request.
Bulk Remove/Delete
Forum topic
OneSpan Sign
Since we have a bulk Add, is there any possibility to create a Bulk Remove/Delete?
Delete or Trash?
Forum topic
OneSpan Sign
Hi team, In our workflow, we allow our user to delete their transaction.
Need to delete a signer not the fields associated with it
Forum topic
OneSpan Sign
HI , I have a scenario like i  need to only pump the data and signers will manually sign the document. 
Can't Deleted user Master in OneSpan
Forum topic
Intelligent Adaptive Authentication
Dear Supporter, We would like to delete user master from OneSpan but it's popup message error as below:  Status Code : -300 Return Code : -1
Some REST API calls stopped working after Roles and Permissions were enabled
Forum topic
OneSpan Sign
Good day, I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working. I have another routine where I can delete the layout based on the ID copied from the routine described in the previous line.
Delete layout from backoffice
Forum topic
OneSpan Sign
Hi, is there any way to delete the layout from backoffice?   thanks, Cindy  
Failed to Delete Document
Forum topic
OneSpan Sign
Hello, I hit the REST API to try and delete a document from our package, and this is the response we got. { "messageKey": "error.validation.cannotDeleteDocumentInActivePackage", "message": "Document is in a active package and cannot be deleted.", "code": 400, "name": "Validation Error" }
Delete Document from Package
Forum topic
OneSpan Sign
Hi Is there a post on how to delete a document from a package I can see a post on how to add a document to an existing package. https://developer.esignlive.com/guides/feature-guides/document-management/ Thanks Mario
Shared Templates/Layouts Created By Terminated Users
Forum topic
OneSpan Sign
We have some users who have created many shared templates/layouts for our employees to use in OneSpan Sign, but have never sent any packages themselves. If one of these users leaves the company, I am assuming their templates/layouts will be removed if we delete their account; is that correct?