33 results matched your search criteria
Forum topic
OneSpan Sign
Guys,
I am building the JSON package and sending it up via the REST API. For whatever reason the system notifies the signers but the notary is not getting sent the email.
I've tried changing the signing order to have the index on the notary be first but that still doesn't work.
Forum topic
OneSpan Sign
Guys,
I'm going back around into the in-person notary signing experience on the new signing experience and I was wondering if there is a way to turn off the option to allow the notary to exit signing mode. This is currently an option under the More Actions tab.
Forum topic
OneSpan Sign
Have tried every possible parameter to PackageService getJournalEntries that I can imagine and every value returns a 404. I added several notary journal entries to package ArdXvFMXC6rdEW6lpzHYhb4T1Pk= can you tell me the magic value that will return journal entries?
Forum topic
OneSpan Sign
Guys -
Can you only create an electronic smart note when there is a notary associated to the package? I'm running a few tests where I send a package with just signers and I am not able to create a smart note. When I send the exact same package with a notary, I can then create the smart note.
Forum topic
OneSpan Sign
Guys,
I am creating a package with a notary that will have multiple signers.
Forum topic
OneSpan Sign
I require some help regarding some functionality:
1. How can we configure sent on behalf functionality in One Span in sandbox. Like from One Span Admin UI is it possible? If yes, can you tell me the detailed steps.
Forum topic
OneSpan Sign
Guys,
We've noticed that when we have a notarized package, the users are not able to download the documents until after they sign and confirm the document. When there is not a notary associated to a package, the user can download the documents at any point during the transaction. Is this intended?
Forum topic
OneSpan Sign
Guys,
I am having a hard time finding information about setting the timezone for a date field that is captured when the signer is signing the document. Can anyone provide a link where I can find more information or possible provide a coding sample?
Forum topic
OneSpan Sign
Guys,
We are looking at this page for creating the Auth token for a user.
https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/authentication_tokens.htm?Highlight=user%20authentication#Create
We have to do a POST request to this api call.
/authenticationTokens/user
The documentation