236 results matched your search criteria
Best Way to Place Fields for New Upload
Forum topic
OneSpan Sign
I have a document that is newly uploaded and created on the fly. What is the best way to place the signature fields within the PDF? Is this a separate REST API call?
Allowing signed forms to be included (concatenated) in new PDF's
Forum topic
OneSpan Sign
We have a need to include previously signed forms within an application package that we send to the client. The request is to have a way to insert these signed documents into another PDF. When attempting to do so in Adobe Pro we are advised that the PDF is password protected.
Bare Minimum fields required for new Package upload?
Forum topic
OneSpan Sign
So the documentation on the site doesn't really help with this issue. I'm in the process of creating the JSON object used for the package and was wondering if anyone knows what the bare minimum fields are that are required for creating and sending a new package up?
Session token on NEW INSTANCE/UI is poining to OLD UI
Forum topic
OneSpan Sign
Hi, i have a problem when trying to generate a URL with sender authentication token to package view. When i do that on old-instance (sandbox.e-signlive.ca) its working fine. But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way. Is there a w
SAML SSO Changing Email Address Creates New User
Forum topic
OneSpan Sign
When user change email address (ex: email domain changed or user get married) results in a new account generated in OneSpan eSign. So there is a chance for a user to lose access to his/her documents and results in duplicate user accounts.
Multiple signers and Multiple documents - com.silanis.esl.sdk.internal.EslServerException: Could not create a new package
Forum topic
OneSpan Sign
Exception in thread "main" com.silanis.esl.sdk.internal.EslServerException: Could not create a new package in one-step Exception: HTTP POST on URI https://sandbox.esignlive.com/api/packages resulted in response with status code: [400, Bad Request].
Error 500 when adding a new signature on an "In progress" transaction
Forum topic
OneSpan Sign
Hi. I have just started working with the API and the .NET SDK, because I wasn't able to add another signer from the sandbox WEB UI to a recently created transaction. This just occurs when one or more of the recipients have already signed the document.
Change document id for document in template
Forum topic
OneSpan Sign
Hello, I have a template I created from the eSign dashboard. I'm trying to change the document's id through the update document PUT request.
Asynchronous Document Upload
Forum topic
OneSpan Sign
Apologies if this is a duplicate.
Rename Transaction Document
Forum topic
OneSpan Sign
Hi.  Can you tell me if it is possible to change a template document name for a new transaction, and if so how this can be done? e.g.             Form form = new Form("FormName");