39 results matched your search criteria
thank you message is not consistent
Forum topic
OneSpan Sign
Hi, I found out the message showed in the mobile device is not consistent between 'decline' and 'opt out'. there is '.' in 'opt out' message. see the attachment is it resource change or code change? thanks, Cindy
Is there a notification event available when user click on "Accept" button
Forum topic
OneSpan Sign
I have a custom consent form as the first document in the esign ceremony with OPT-OUT and ACCEPT buttons. I would like to know if there is a event notification that esignlive system sends out when User click on "Accept" button.
Question release 11.42
Forum topic
OneSpan Sign
Hi, Quick questions regarding 11.42 release. The opt_out function will be deprecated and we would like to know if its gonna replaced by something else ? Also, what is the difference between opt_out function and decline function (both are currently available)
Package Status not correct
Forum topic
OneSpan Sign
I'm using sandbox.e-signlive.ca. On this platform I get this behaviour which in my mind is unexpected. I have created 3 packages. All 3 packages have 2 signers.
decline vs optout
Forum topic
OneSpan Sign
Hi What is the difference between decline and opt out.
Signer Status
Forum topic
OneSpan Sign
How would I find out if a signer has signed/opted out/declined using the .net API?
Decline button on mobile version
Forum topic
OneSpan Sign
Based on eSign documentation and my testing, I didn't see an option for the user to decline on the mobile version. I only saw Opt-out. Is decline not an option for mobile? Thanks.
change the wording of button
Forum topic
OneSpan Sign
Hi, does the wording for the button such "opt out' or 'decline" can be changed? if so, does it apply to system level or account specific?   thanks, Cindy
Getting the error when we sent same package id after Optout for the Signer
Forum topic
OneSpan Sign
Hi, Currently we are getting the error when we sent the same Package ID where signer Opt Out and reinitiating the Signature. Please confirm whether this will accept the request or not. Thanks, Allanki
Declined Reason
Forum topic
OneSpan Sign
Hi team, If our application somehow missed the callback notification of declined event, is there any SDK function that can be used to fetch the details about signer who opted-out/decline and with what reason? Thanks in advance!