101 results matched your search criteria
Forum topic
OneSpan Sign
Hey,So when I use OneSpan sign as myself (connected user to onespan in Salesforce under admin tab) I have no issues. But if I have another admin who has same permissions try to view a transaction record they get the Insufficient Privileges error. Any idea why this is happening?
Forum topic
OneSpan Sign
Hi,
I want to merge one owner account to another account. from the merge sender option, 3) before merging the account owner to another account, please set one of regular sender of origin account as account owner.
Forum topic
OneSpan Sign
i have created a signature for the owner in UI and map some label which is common for all signers to the owner. i need to update the signature of the owner to zero through code so that the signature will not be visible to other signers . How we can achieve this ?
Forum topic
OneSpan Sign
Hi,
from the documentation, there are 3 pre-defined roles: admin, manager and sender. Another concept is about 'owner' as user type? what's the difference between 'owner' vs roles? and can anyone be 'Owner'?
thanks,
Cindy
Forum topic
OneSpan Sign
Hi team,
In our current implementation, the email notifications for package completion event are meant to be sent for each signer, and CC to the package owner by default. For example, if you have two signers, then the package owner will receive two notifications in total as it is meant to be.
Forum topic
OneSpan Sign
Hi everyone,
I was wondering if there are any constraints on what I configure in the email templates as the "from" email address based on the account owner's or sender's email address domain?
We have setup DKIM on an account so we can use our company's domain for our outbound emails.
I was wonde
Forum topic
OneSpan Sign
Good day,
I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working.
I have another routine where I can delete the layout based on the ID copied from the routine described in the previous line.
Forum topic
OneSpan Sign
Hi,
I have the question regarding layout after transferring ownership
Example:
sender UI account "A" as the owner, sender UI account "B" as the sender under "A"
1) "A" creates the layouts and make those layouts as shared
Forum topic
OneSpan Sign
Get sender ids by owner’s api key
API Call : https://sandbox.e-signlive.com/api/account/senders
We are trying to retrieve the senders by owners API key. In the response it returns only one sender where we have multiple senders. Can you please help with this.
Thanks
Rajesh