bounce-to in the email JSON
Friday, April 3, 2020 at 02:09pmHi,
In the email JSON, I saw there is something as below, does it mean when recipient mail got reject, it will let the package owner know?
"bounce-to" : "$PACKAGE_OWNER_EMAIL;"
and what the purpose of those?
"x-esl-package-id" : "$PACKAGE_ID;",
"x-esl-recipient-id" : "$RECIPIENT_ID;",
Reply to: bounce-to in the email JSON
Friday, April 3, 2020 at 08:59pmHi Cindy,
If OneSpan Sign can't deliver the email, an "email.bounced" email will be sent to your sender:
Where the documentation says "While email services must be configured via a generic SMTP server or Amazon SES, only the latter offers bounce-back functionality."
Please let me know if you are using your own SMTP server, and if you can successfully receive this bounced email.
For "x-esl-package-id" and "x-esl-recipient-id" parameters, these two are email custom headers which comes along with the email templates. Below is an example of a raw email:
Duo
Reply to: Hi Cindy, If OneSpan…
Monday, April 6, 2020 at 07:03pmHi Duo,
we are using CIBC SMTP server. I attached the bounce email I received for email.activate
please take a look
Cindy
Reply to: bounce-to in the email JSON
Wednesday, April 8, 2020 at 10:31amHi Cindy,
Do you mind sending the bounce email to [email protected] without sensitive information, so that I can take a closer look at that?
Duo