30 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
We would like to use the signer_complete event notification so that we get notified on when a signer for a given package has completed signing.
Below is the event that we receive but the event has no indication of which signer signed it.
Forum topic
OneSpan Sign
I have registered http://xyz.com/dir/api/CallbackLog/Log as callback Url on account page.
I have also created API controller method
public static void Log(CallbackLogModel model)
{
.........
}
where model is JSON model I expect to be posted to the specified url.
Also based on your documentatio
Forum topic
OneSpan Sign
Hi, please assist with the following issue:
I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).
Forum topic
OneSpan Sign
Hello,
I had successfully set up a callback on Package Completed in my Development environment that worked fine, now I have moved to a beta test server that is using SSL and the call back is failing?
In the Sandbox I have a url https://myurl
and I have a Callback Key
But my last two test sent an
Forum topic
OneSpan Sign
Any thoughts on why message is null? I entered text on the decline to sign. I received the decline event notification.
Event:
Forum topic
OneSpan Sign
Hi ,
Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .
Forum topic
OneSpan Sign
Hello,
We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
Forum topic
OneSpan Sign
Hi Team,
Email failed to deliver to the Customer, but received EMAIL_BOUNCE event with message OOTO, which is incorrect in this case, it should send message as "BOUNCED" right?
FYI,
Email messages after delivery fail
Forum topic
OneSpan Sign
1. I created a function app in azure portal for the callback to download docs.
2. And then I created some transactions through the Dashboard.
3.
Forum topic
OneSpan Sign
Hello Team,
I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span.
Actually it is not happening always, but it is quite often.
When the customer is uploading an attachment, after the signing of the contract, this attachment i