453 results matched your search criteria
In a document with multiple signatures how to insert the date of the first sign
Forum topic
OneSpan Sign
I am using the Silanis.ESL API in C# and am having the following issue. In a document with multiple signatures I would like to insert the date of the first signature (chronologically) at a specified location on the document. Thank you!
International phone number to get OTVC when perform SMS
Forum topic
OneSpan Sign
What is customer experience  with international phone number to get OTVC when perform SMS authentication? Is it as good as domestic? Do you have any issue with international phone OTVC when perform SMS authentication?
blacklist
Forum topic
OneSpan Sign
How does someone get on the blacklist and how to you get them off, this is causing major issues for our business.  How do I get a list of email addresses that are on the blacklist.  
OneSpan Sign for SharePoint Online
Forum topic
OneSpan Sign
Hi, I have installed the OneSpan Sign for SharePoint Online but when I try to access to the connector I am getting an error. Does anyone know how to solve this issue or is because the connector is deprecated?
Transaction history
Forum topic
OneSpan Sign
Guys, We are having an issue where a signer completed a transaction and then the transaction went into DRAFT mode. Is there a way to see a history to see what happened and what would have caused the transaction to go into DRAFT mode?
email template BCC'd getting full
Forum topic
OneSpan Sign
Has anyone experienced issues whereby the sender starts receiving messages that the signers email address may be wrong and it is somehow related to the how the emails are managed / archived.  It appears the email address box is full.
Failed to search on and/or bind to LDAP server(s)
Forum topic
Intelligent Adaptive Authentication
Hello, I have an issue in IAS integration with AD. I can't add AD users to IAS for event logs i got below error: {Error Code: '(-30)' ; Error Message: 'Failed to search on and/or bind to LDAP server(s)'}}
String length exceeds maximum 6000000 in Salesforce
Forum topic
OneSpan Sign
I'm having an issue when sending the pdf to OneSpan. This is the error from the dev console "String length exceeds maximum: 6000000" Is this because my files are too large? What's the fix?    
Datetime offset when signing
Forum topic
OneSpan Sign
Guys, We just had an issue last night where it was December 22nd when a signer tried to sign a document. The stamp on the SMARTNOTE came out as December 23rd when it was clearly the 22nd.
Sender as a Signer in an In Person Signing Ceremony
Forum topic
OneSpan Sign
Hello, We're currently running into an issue when the sender of a in person package also needs to sign a document within that package.