453 results matched your search criteria
REST API doc
Forum topic
OneSpan Sign
Apart from the feature guides, where can I find the complete documentation for all the REST API features available? In some cases, I found different examples, and the URI was different.
Form field overridden after signing and confirming the package
Forum topic
OneSpan Sign
We are facing this issue intermittently in production. We have a grid on our template which includes set of `Country Code` and `Phone Number` fields. 
Transaction history
Forum topic
OneSpan Sign
Guys, We are having an issue where a signer completed a transaction and then the transaction went into DRAFT mode. Is there a way to see a history to see what happened and what would have caused the transaction to go into DRAFT mode?
email template BCC'd getting full
Forum topic
OneSpan Sign
Has anyone experienced issues whereby the sender starts receiving messages that the signers email address may be wrong and it is somehow related to the how the emails are managed / archived.  It appears the email address box is full.
Failed to search on and/or bind to LDAP server(s)
Forum topic
Intelligent Adaptive Authentication
Hello, I have an issue in IAS integration with AD. I can't add AD users to IAS for event logs i got below error: {Error Code: '(-30)' ; Error Message: 'Failed to search on and/or bind to LDAP server(s)'}}
String length exceeds maximum 6000000 in Salesforce
Forum topic
OneSpan Sign
I'm having an issue when sending the pdf to OneSpan. This is the error from the dev console "String length exceeds maximum: 6000000" Is this because my files are too large? What's the fix?    
Switching to Rest API from SDK- sessionToken
Forum topic
OneSpan Sign
Hello, I'm upgrading an application that user Java SDK to the REST API.  The application currently does in-person signing of 2 signers in an iFrame. The design is to now allow the users a choice between in-person or remote signing.
Additional customization for the signing ceremony?
Forum topic
OneSpan Sign
I have been reviewing the options to customize the look/feel of the signing ceremony here: https://developer.esignlive.com/guides/feature-guides/signing-ceremony-customization/ 1) If you use a command to remove a certain piece, for example the bread crumbs or session, can you reorder the other fu
Uploading PDF document using REST C#
Forum topic
OneSpan Sign
We are getting below error uploading PDF document  {"message":"[error.validation.verifyDocument.documentExtractError]","code":400,"messageKey":"error.validation.verifyDocument.documentExtractError","name":"Validation Error"}
Signing ceremony token does not generate from Safari browser.
Forum topic
OneSpan Sign
Hi, We can generate package but not signing ceremony token from Safari browser. So, we see that package id is generated but we can not generate token when calling from safari browser. Can you please help for solving this issue? Thank you.