266 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
Is there any requirement on the PDF so that Position Extraction is captured by the REST API?
The problem I'm having is that Im working with a 3rd party which delivers a PDF with Signature Fields in the PDF.
Forum topic
OneSpan Sign
Hi,
We would like to use the signer_complete event notification so that we get notified on when a signer for a given package has completed signing.
Below is the event that we receive but the event has no indication of which signer signed it.
Forum topic
OneSpan Sign
Hi, please assist with the following issue:
I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).
Forum topic
OneSpan Sign
Hi,
I am trying to retrieve a signer authentication token to build a signing URL using the createSignerAuthenticationToken method on the AuthenticationTokensService on the EslClient within the Java SDK.
Forum topic
OneSpan Sign
Hello,
I had successfully set up a callback on Package Completed in my Development environment that worked fine, now I have moved to a beta test server that is using SSL and the call back is failing?
In the Sandbox I have a url https://myurl
and I have a Callback Key
But my last two test sent an
Forum topic
OneSpan Sign
Hi,
We are trying to use the REST API for creating packages, documents etc and currently we are using the API key in the request header to send the requests.
However, we are not sure if we need to use the Authentication Token while sending the requests or use the API key in the request header.
We
Forum topic
OneSpan Sign
Hi,
We have an application which creates SENDERS (unique email) on the fly if they have never sent any ESL package before.
We are using REST API to create a "dashboard" for each of those SENDERS we created and they use their email to login.
Can you point out the method (URL) to use to filter the l
Forum topic
OneSpan Sign
Good Morning guys,
My team and I have been working on this error for a few days now and we aren't sure why it is firing off.
Forum topic
OneSpan Sign
Hello,
Create package API is failing with client app authentication whereas the same works with API key.
I used SDK version 11.34 for client app and 11.15 for API key. Can someone please help wth the below issue?
Forum topic
OneSpan Sign
Hi,
i have a problem when trying to generate a URL with sender authentication token to package view.
When i do that on old-instance (sandbox.e-signlive.ca) its working fine.
But when i do that on new-instance(sandbox.esignlive.com) its not working fine reps the UI looks the old way.
Is there a w