430 results matched your search criteria
Forum topic
OneSpan Sign
I receive eSignLive Callback failed emails sparingly, even though I receive the callback successfully.
Forum topic
OneSpan Sign
Hello,
I have a working form running app to sand box, I am now trying to make the sender dynamic. When I send the form with the sender email that was set up with original sand box account everything works fine.
Forum topic
OneSpan Sign
Hello,
I hit the REST API to try and delete a document from our package, and this is the response we got.
{
"messageKey": "error.validation.cannotDeleteDocumentInActivePackage",
"message": "Document is in a active package and cannot be deleted.",
"code": 400,
"name": "Validation Error"
}
Forum topic
OneSpan Sign
I started getting 500 errors from onespan api when try to get signing url for a package role
http response received:
Forum topic
OneSpan Sign
I'm trying to figure out how I can identify which signer has signed when I receive signer_complete event.
It sends:
Forum topic
OneSpan Sign
Hello,
Our use case: we have to use different consent documents in different cases.
The issue:
We are using information from the documentation to add a consent document but w
Forum topic
OneSpan Sign
Hi
See Attachment
Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red)
Is this a known bug with the push notification? Can this be fixed?
Forum topic
OneSpan Sign
Hello,
I am in the process of testing the migration of API key to API Token. I created a client app in the test account, got the client id and client secret. But I can't retrieve the Token API from the ApiTokenConfig
Here is the error message I get:
Forum topic
OneSpan Sign
Hello,
We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.