OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Create package based on template
Forum topic
OneSpan Sign
I'm new to eSign, I think I could create e template in my dashboard, and then dynamicly create packages based on that template? This does not seem to work for me. I create a new package with signer into it but no luck.
Remove Signature that is stored @package level
Forum topic
OneSpan Sign
Hello Team, Can we remove the signature that is captured @Package Level which we use to apply again on the further docs of that package. Instead of creating new package to capture new signature on Signer change. Thanks, Navya.
The specified user cannot be found
Forum topic
OneSpan Sign
Hi there, I'm using the .NET integration guide found here to create a package: https://docs.esignlive.com/content/c_integrator_s_guide/sdk/a_introduction/getting_started_with_sdks.htm#Creating_Your_First_Document_Package When running this portion of the sample code I get the error below: PackageI
Laserfiche Connector with Workflow, Multiple Signers
Forum topic
OneSpan Sign
Hello, I have successfully built a Laserfiche Workflow that sends out a document for signature from one signer and retrieves the signed copy as a new version.
AccountService Class instantiation
Forum topic
OneSpan Sign
Sender sdr = new Sender(); AccountService accountService = new AccountService(); sdr = accountService.GetSender("##########");
Import API as Postman Collection
Forum topic
Intelligent Adaptive Authentication
The sandbox documentation is available in an OpenAPI format. You can simply find it by going to the following URL: https://<tenant-id>.sdb.tid.onespan.cloud/v1/tid-api.json.
List of Valid Timezones
Forum topic
OneSpan Sign
Is there a table of valid timezone id's that the SDK will accept when creating a new package? We're currently trying with:   .WithTimezoneId("America/New_York"); //EST  
Simple Create And Send Package: Could not upload document to package Exception
Forum topic
OneSpan Sign
Hi all. Help with the following really appreciated. Below code produces exception: "code":500,"name":"Unhandled Server Error". This exception occurs when uploading PDF with form inputs. Flat PDF (no form inputs) works fine.
Id/Data in json format restricts changes in approval
Forum topic
OneSpan Sign
Hello , I am creating few approval fields , where I am passing data in following format : { "page":0, "subtype":"TEXTFIELD", "width":161, "binding":None, "extract":False,
Send File not in Static Resources
Forum topic
OneSpan Sign
I am getting an error error.validation.sendPackage.noApprovals from the Salesforce Package.