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259 results matched your search criteria
OneSpan SDK to retrieve
Forum topic
OneSpan Sign
We're trying to generate the package using template. Templates are created in sandbox.esignlive.com.
How to trigger "2 Different IP Countries in 1 hour"?
Forum topic
Intelligent Adaptive Authentication
I'm testing out the API calls against my sandbox and trying to trigger the "2 Different IP Countries in 1 hour" rule, but I seem to be missing a step. These are the steps I tried.
SMS Authentication for Signing Ceremony access
Forum topic
OneSpan Sign
We are using SMS authentication along with email notification for access to the signing ceremony. Generally the experience is that the email is sent, the user clicks the link, the SMS is sent and the user logs in with the PIN. Some times the SMS is not sent.
_x getting removed from package ID
Forum topic
OneSpan Sign
We noticed this morning that when a packageID contains _x something in the Apex SDK is removing it from the string.  We are passing in:
UserAuthenticationCallback and weak password
Forum topic
Mobile Security Suite
In our Android application, we enabled the UserAuthenticationCallback.
Add document to existing package
Forum topic
OneSpan Sign
I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
Push Notification Configuration
Forum topic
OneSpan Cloud Authentication
Hello,
eSignLive PDF is showing AnchorText in background of Sign Date
Forum topic
OneSpan Sign
We are facing issue with the TextAnchor visibility issue in the PDF’s on Signing Date field.
"Could not retrieve the transaction summary" Error When Setting Up Reminders
Forum topic
OneSpan Sign
We are having an intermittent issue with our REST API client. Normally, it posts the signing package create request in DRAFT status, posts the request to add reminders then posts a request to put the request into SENT status.
Error When Uploading PDF to Esign Live
Forum topic
OneSpan Sign
I am working on a project where we will submit documents to ESign Live from our electronic document storage system. Whenever the primary application stores the documents electronically, it automatically protects the PDF document from modification with a password.
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