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Query package fails only for 'Change Signer' usecase
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our signature use cases. We have setup below usecase which is working fine. 1. Sent e-signature request to John smith (only one signer on the package). 2. John Smith signs the document. 3.
Mouse capture error
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature. // Mobile signature - Error response String response = clie
Sender Token
Forum topic
OneSpan Sign
Is this sender token required in a json package? I ask because I get an error sending a package request stating "id": "sender" not found. This is just a sender not requiring a signature but sending a request package for signature of another user.
sendPackage failed when package only contains review form
Forum topic
OneSpan Sign
Hi, if package only contains review form(no signature required), when calling SDK to sendPackage, it returns error. Is it expected behavior? Thanks, Cindy
GetUpdatedPackagesWithinDateRange Unhandled Exception
Forum topic
OneSpan Sign
I'm having some difficulty implementing DownloadDocumentsDateRange posted previously in this forum.
how to download a attachment via JAVA SDK call when the package is complete
Forum topic
OneSpan Sign
Hi, Could you please let me know how to download a attachment via JAVA SDK call when the package is complete?   Thanks Wendy
How to disable email(notifctxn email "Go to Document") for an individual signer?
Forum topic
OneSpan Sign
Hello, Greetings for the day. Scenario: The person logs into web application, where the eSigning can be done in 2 ways. 1. Sign and 2. Request Signature 1.
Designer
Forum topic
OneSpan Sign
Hi, I'm looking at the designer https://developer.esignlive.com/guides/feature-guides/designer/. The designer enable you the modify the signer and add signatures. I would like to be able to get a similar URL but to allow my users/clients to upload their document and choose their signers. Do somet
Getting a new Error: No Role found for signer email
Forum topic
OneSpan Sign
I was generating Packages without a problem using my Code but now I am returning the following error when trying to send a new Package.
Templates and replacing documents
Forum topic
OneSpan Sign
We have a web UI with the iframe approach for the e-signature ceremony but we appear to lose the signature field when cloning the template. Our steps are as follows: