OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

344 results matched your search criteria
Error 403 when updating a package
Forum topic
OneSpan Sign
Hi ! I'm trying to update a package and replace the pdf document in it, but I get this error : Unable to update package settings. Exception: Le serveur distant a retourné une erreur : (403) Interdit. HTTP PUT on URI https://sandbox.esignlive.com/api/packages/-bANyCo4NvqdgiEPNbMG2tLdaRE=.
Changing Transaction Status to Draft
Forum topic
OneSpan Sign
Hi Duo, 
Define user not registered in onespan as sender
Forum topic
OneSpan Sign
Hi everybody,   I'm wondering if there is a way to define a sender that doesn't have an account in onespan   I need to create packages created by some users from my platform and i would love to skip replicate those accounts inside onespan
Sample code to send pdf file via rest api
Forum topic
OneSpan Sign
Hello, I want to send a pdf file using e-sign. I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api. But I am not able to figure out the json content for the sender and signer details in plsql.
How to define two signers with same signing order in Web UI
Forum topic
OneSpan Sign
I have 3 signers A, B and C. A is the sender. B and C are the other two signers. When defining the signer workflow, how can I specify B and C with same signing order 1, and then set A to signing order 2? We are using the On-Prem version 11.13.
downloading sub account's documents
Forum topic
OneSpan Sign
Hello, I would like to find out how I can download document generated by a sender in the sub account when only API key I have is the owner's from the top most level. If anyone has an example in c# code, that would be great.
Approver role
Forum topic
OneSpan Sign
I would like to sign off on all paperwork sent out by all our senders.  Is there a way to assign myself or a group a specific role so that when I place that tag on a pdf document I will always be the one assigned that field?
View document in an iframe
Forum topic
OneSpan Sign
Suppose we have sender named "123" and there are two signers "123" and "456". Is it possible to view document in an iframe when nobody has signed and when one signer has signed? Or will the document will always be opened in signing mode?
roles and approvals
Forum topic
OneSpan Sign
Hi, I don't understand the difference between roles and approvals?
Retrieve Completion List Limitation
Forum topic
OneSpan Sign
Hi team, I just found out that CompletionReport sdkCompletionReport = eslClient.getReportService().downloadCompletionReport(PackageStatus.DRAFT, from, to); only returns 100 results, so it's less meaningful in our process. Is there any way to get the complete list of packages of a