739 results matched your search criteria
Migrate Account Tool
Forum topic
OneSpan Sign
Hello, I download the tool to migrate the accounts from sandbox to production server. The tool working fine but when migrating all the templates, the sandbox watermark still showing. Kindly, advice how this water mark can be removed in production account for esignlive. Thanks, Nehme
If withInPerson signing is enabled, are the "email.activate" emails sent out?
Forum topic
OneSpan Sign
I'd like the give the user the option to either sign in-person or remotely. We will be using the "email.activate" emails to send out the invitation emails for remote signers.
User is already defined for this role
Forum topic
OneSpan Sign
Hi I'm getting this error but not sure how to debug it. Is there a way to know which user it is referring to? Req: {"sender":{"email":"[email protected]"},"settings":{"ceremony":{"events":{"complete":{"dialog":true,"redirect":"https://www.google.ca/search?q=beaches&biw=1680&bih=905&tbm=isc
evidence summary (barcode)
Forum topic
OneSpan Sign
If we wanted to NOT put a logo but place a barcode on the evidence summary template can we do that for eSignLite.  We want our OCR technology to be able to pick up that it's an evidence summary document and perform straight through processing. 
Create package on behalf of another user
Forum topic
OneSpan Sign
Hey team, I found the API call creating a package (or template ) on behalf of another user in your account in this documentation: https://docs.esignlive.com/content/c_integrator_s_guide/rest_api/packages.htm#Create2 But there's no Java implementation. Any examples in Java SDK? Thanks in advance!
Error: Cannot process document. Please make sure your document does not contain any embedded files.
Forum topic
OneSpan Sign
I'm trying to upload the attached PDF as part of a template. When I do so, I get this error: Cannot process document. Please make sure your document does not contain any embedded files. Is there a way around this? Perhaps as a different file format?
Getting error=invalid_client_id&error_description=client%20identifier%20invalid
Forum topic
OneSpan Sign
I am connected in production Salesforce to a Sandbox trial account. I keep getting this error if I try click 'New' to create a new package or template in the eSignlive App. I can create a new Convention without issues, though.
create package from already created template with sign field & assign to signer
Forum topic
OneSpan Sign
Hello, I want to create a package from an already created template with sign field & assign to the signer and show in an iframe to sign the fields. I am using PHP. I tried using simple web application PHP code given in the forum. but not working. Please help me with that.
Creating a Package with the Salesforce Connector
Forum topic
OneSpan Sign
I have another question out about installing the Salesforce connector: https://developer.esignlive.com/forums/topic/installing-salesforce-connector/ Once I get an answer there and get everything installed, is there a guide/resource for creating a new package?
Create Package throws an 403 forbidden exception
Forum topic
OneSpan Sign
Hi,   I am using api key for authentication, retrieving template works fine but when i tried to create package it thrown 403 forbidden error.   We might be missing some settings on the account. Can you guide us   Thanks