2677 results matched your search criteria
SDK Logging
Forum topic
OneSpan Sign
Hey team, One of our customer is asking do we have some logging capabilities in our SDK? They are using Java SDK and they want to know what API calls have been eventually sent out.
IAS virtual appliance ntp not responding
Forum topic
Intelligent Adaptive Authentication
Dear Team, I have added ntp record to IAS server, but time is not synchronized with ntp server. from firewall logs, i couldn't find any blocking on ntp port. from IAS logs, we have got below error:
Multiple signers in single ceremony
Forum topic
OneSpan Sign
Hi, Is it possible to have only one ceremony for two signers ? We want to redirect the users to the signing ceremony, but we would like both signers to sign in that same redirect url.
updating a signer via REST API
Forum topic
OneSpan Sign
Guys, I am trying to update a signer via the rest api call and it doesn't appear to be working. When I do the call in postman, it returns the response payload that is expected but it doesn't update the information. I do not get any errors and everything seems like it worked just fine.
Date format of Date Bound field
Forum topic
OneSpan Sign
I looked in the docs and the API but this was not immediately obvious if this function existed so question: I can specify a bound field Date, that gets filled in by eSignLive with the date that the user signs. However the date format that is filled in now does not match the date on our PDF form
documentGetPageImage and page size returned by PDF engine
Forum topic
OneSpan Sign
Hi Forum members Where is it  defined the default page size for documents? Can the page size be assigned different values per account?
Radiogroups / Radiobuttons / Required Field
Forum topic
OneSpan Sign
I'm thinking there MIGHT be a bug but wanted to post here before claiming that entirely. I'm using the latest .NET SDK. Simple example is this: 1 document, 1 signer , 1 signature. Prior to the signature there are two radio buttons.
Notification for when the Signer clicks the email link to open the document
Forum topic
OneSpan Sign
Right now when a potential signer receives an email and clicks the link to view the document, there is no way for us to receive any notifications this has occurred.
Event notification about EDEPOSIT
Forum topic
OneSpan Sign
As per https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/setting-callback-notifications,
apex- sdk. Text tag getting shifted down on the signed document.
Forum topic
OneSpan Sign
Hello, We have integrated our salesforce application with onespan using APEX SDK for our e-signature use cases. We are using a text tag to capture signer's tax number : {{esl_TaxNumber:Signer1:textfield:value(""),size(160,22)}}