3706 results matched your search criteria
Flag package for future analysis
Forum topic
OneSpan Sign
Hello, I have a scenario that I would like to flag a package for future assessment from a third party individual. There is any way to add information to a package using REST API but is not present in any document, just behind the scene, like a metadata? If there is anyway, this would work also fo
Error message on viewing document
Forum topic
OneSpan Sign
Hello, When we are trying to access the document added to the package seeing 'An error occurred' message.
switch signer in in-person signing
Forum topic
OneSpan Sign
Hi I capture the traffic when switch signer in the signer dropdown list.
Use minified JS/CSS and consider using CDNs to improve ESignLive performance
Forum topic
OneSpan Sign
Hello, We are running into performance issues related to the considerable size of the initial load of ESignlive on devices with a weak cellular signal. I did some investigating and found that the typical first load (before cache) is about 4.1MB.
Date Field
Forum topic
OneSpan Sign
The Date/Time Stamp that gets populated on the signed document is a small font, is this something that can be adjusted?
Customer email address
Forum topic
OneSpan Sign
Is customer email address mandatory to start an eSign transaction. What if I need signature of a customer who does not have an email address?
Web Application using in IPad with Esign signing techniques
Forum topic
OneSpan Sign
Hello I am using Esign in my web application and try to run the application on IPad . Via IPad I am trying to sign the Document by Esign Hand written signature Technique but I am not able to click on any of the button appearing on The Iframe . Appreciate for Support
Missing proxy query parameter when using iframe
Forum topic
OneSpan Sign
Hi, I am trying to embed the signing in my webpage using an iframe To generate the session token i use SessionToken sessionToken = eslClient.getSession
Signing Ceremony Top-Level Domains
Forum topic
OneSpan Sign
One of our users wants to whitelist the top level domains used in the signing ceremony. Is there a list available of the those top level domains? Based on our network tracing, I've found: https://sandbox.esignlive.com/ https://apps.esignlive.com/ https://ssl.google-analytics.com/
Error while adding document to existing package.
Forum topic
OneSpan Sign
Team We are experiencing intermittent issue while adding document to existing package. Please let us know why this could happen. For reference i will put in package on which we faced this exception.