OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Multiple Signers for the same Signature
Forum topic
OneSpan Sign
Hi, I'm trying to set up a package where two signers are eligible to sign the same field, and one of them signing would be enough to complete it. Is there a way to accomplish this? Thanks in advance!
Download documents
Forum topic
OneSpan Sign
I have a question, when I did this tutorial check package status and download files , an
opt out - click OK button - redirect to custom URL
Forum topic
OneSpan Sign
Hi How can we redirect the browser page to another URL , when the user clicks on optout , enters the text and then clicks on ok. Thanks Mario
Disable buttons - Package Completion
Forum topic
OneSpan Sign
There are some buttons at the top of the screen when the Signing Ceremony is completed Continue button is appearing Download button is appearing Download All button is appearing. How can we remove all 3 using the api.
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Document Signed vs Recipient completed signing
Forum topic
OneSpan Sign
Hi Whats is the difference between Document Signed vs Recipient completed signing Thanks Mario
Getting a new Error: No Role found for signer email
Forum topic
OneSpan Sign
I was generating Packages without a problem using my Code but now I am returning the following error when trying to send a new Package.
Disable Disclosure page - via API
Forum topic
OneSpan Sign
Hi Is there a way to hide the disclosure page using the REST API. Can this be a field in the call when creating a package. Regards Mario
disableOptOutOther
Forum topic
OneSpan Sign
Hi What does disableOptOutOther do. Can you send me a link to the REST api docs for this field I have the following link for 10 https://docs.e-signlive.com/10.0/schema/index.html#package Thanks Mario
Change Incorrect Signer
Forum topic
OneSpan Sign
If I accidentally send a package to the wrong email address or the wrong signer, can I modify the package I already sent? Or do I have to delete it and start over?