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243 results matched your search criteria
documentExtractError
Forum topic
OneSpan Sign
Hello, I get documentExtractError when create and send package with pdf document in REST API. It started when I added "extractAnchor".  
package status change to SENT issue
Forum topic
OneSpan Sign
Hello, I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request". I am able to fill PDF form and create a package with a draft in the account.
Erro na requisição: 405 Client Error: Method Not Allowed
Forum topic
OneSpan Sign
Hi, I am sending the following request:
Getting Started Questions
Forum topic
OneSpan Sign
Hi, Just a little bit of background first on what my objective is: We have a Web Application for Institutions used by their staff (brokers). The Application which creates legal forms with merged data in PDF. The final output is a combined set of legal forms with merged data from the back end.
[Solved] Package Add Document - 406 Not Allowed
Forum topic
OneSpan Sign
Hi,   I'm trying to send an extra document to an existing package (with no document) using the REST API endpoint /api/packages/{packageId}/documents.   Doing so returns me a "406 Not Acceptable" error, which doesn't tell me much on what is wrong.
Tried Text Anchors but getting Error 400
Forum topic
OneSpan Sign
I'm trying to place signature using the text anchors in Payload in API Body by referring the blog(OneSpan Sign How To: Using Text Anchors | OneSpan), but I'm getting the below validation error (Currently testign this i
Using Text Anchor to add 3 signatures
Forum topic
OneSpan Sign
I have a client who is using REST API to create package.
Missing Signature Fields in JSON
Forum topic
OneSpan Sign
Hi, I've created a layout containing a signature with all available fields (Signing Date, Date, Signer Name, Signer Title, Signer Company, Text Field, Checkbox, List, Radio, Text Area, and Label) using the eSignLive designer screen, but when I retrieve the package via the REST API some of the fiel
Out of bounds error when creating a document package
Forum topic
OneSpan Sign
Hello, We're using the .NET SDK for OneSpan Sign. When creating a package, we're receiving a message that we've placed an object (presumably the signature) outside the page boundary. The full error details from the SDK are below.
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened"
Forum topic
OneSpan Sign
"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message Hi, getting the same error, document is correct pdf, can you please check {"messageKey":"error.validation.verifyDocument.couldNotBeFlattened","message":"Could not upload PDF document: it contains a syntax error
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