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Problem with SSO for signer's authentication
Forum topic
OneSpan Sign
SSO PROBLEM, I explain the problem to you :
Text Tags with negative offset gives me an error
Forum topic
OneSpan Sign
Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine.
Changing the Expiration Date after a Customer has signed but before we Sign
Forum topic
OneSpan Sign
We would like to give the customer 15 days to sign the Document but then after they have signed to reset the Expiration Date to 90 days for us to counter-sign. In our business, the signature for a customer signifies that we will begin building the Fiber from our location to the customer site.
radio button group
Forum topic
OneSpan Sign
Hi, We've a form that has multiple radio button groups and we would like to overlay the eSL radio buttons on it. Does eSL allow multiple radio button groups? e.g. a radio button group for Gender ( Male or Female), Employee Status (employee or contractor) etc.
SDK code for creating Notary transactions and adding Notary related fields.
Forum topic
OneSpan Sign
Hi Team, Could you please help us in getting the .NET SDK code to create a Notary enabled transaction and adding the associated fields like Notary seal, Notary expiry and other Notary-related fields. This request is from Otis-Elevator. Let me know if you have any questions. Thanks.
Auto Archive Notification
Forum topic
OneSpan Sign
Hi, I did set up in Data Retention for archived as 1 days. It was moving to archived folder but i am not getting any callback notification for Transaction_Archived. will I get notification or I should mark the status as archived then only I can receive notification
When trying to add document as binary data to create package I always get an error
Forum topic
OneSpan Sign
Hello, I am having some issues when trying to add a document as binary data to a package Our pdf's are in base64 data so we need to convert this data to binary data but we always get this error when we are trying to create new package(POST /api/packages):  
Signer Complete Event
Forum topic
OneSpan Sign
Hello, We have created a package . Signed all the roles the package, status is complete but we have not received SIGNER_COMPLETE event for one Signer(Co-Buyer).
Is there a way to see the exact creation time of a transaction?
Forum topic
OneSpan Sign
Hey! As the title say - is there a way to see the exact creation time of a transaction? That goes for any status a transaction may be in (such as trashed). Not sure if I am missing something obvious, but searching the web has yielded no results! Thanks, Tom.
Is there a way to re-render a component via event notifier
Forum topic
OneSpan Sign
Hello there, I am wondering if there is a way to refresh the status of a JSF component, for example, when a signer completed signing a document, through the event notifier. I know we'd have to use AJAX, but I haven't got an idea of how-to in your native JS. Can you guys have any advice?