OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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the document failed to upload and maybe locked
Forum topic
OneSpan Sign
Hi, I have a Issue with one of the customers. can you help me? thanks!
Attachment - File Type/Extension
Forum topic
OneSpan Sign
For attachments that are uploaded, how can I get the file extension (PDF, jpg, tif, etc...)? I only see these attributes on OneSpanAPIOjbects.AttachmentRequirement:             this.data = data;
Send docs in PDF after signing
Forum topic
OneSpan Sign
Hi there!  It would be nice to specify that documents ALWAYS attach after a signing package is complete.  This currently has to be done per signer and in our industry, I want to ensure that ALL signed docs get sent to ALL signers by default.  Is this possible?
Cross Site Tracking - Safari
Forum topic
OneSpan Sign
Hi Team, Our applicaiton uses the esign iframe to load the signing package and to capture the signature within our site. We are seeing the below error in Safari browsers whenever the application tries to load the esign iframe. Can you please take a look at the error attached.
Integration with Pega - failed to retrieve session - unauthorized
Forum topic
OneSpan Sign
Hello, I am integrating with Pega and configured everything as per guide. But getting below error. I am passing API Key from my login as "Basic"+"XXXXXX" and using endpoint as - https://sandbox.esignlive.com/api/packages
Connection reset by peer
Forum topic
OneSpan Sign
Hello,
Groups/SubAccounts
Forum topic
OneSpan Sign
Is there any concept of Groups to manage users under company account ? Or something like subaccounts?
API - Signer IP Address
Forum topic
OneSpan Sign
Good morning! Is there a method to retrieve the IP address of a signer via API or otherwise?
Get users API Key via API
Forum topic
OneSpan Sign
I have a number of email accounts that aren't people but business units.  They want to use the API to send business unit messages.  Since we use SSO they can't sign into OneSpan as that non-existant person.
SmartNote Document Replace
Forum topic
OneSpan Sign
Guys - Since we are not sending a document up for a smart note, it's being automatically generated from the data and enote data sections, how do we go about adding one to an existing transaction that is already up in OneSpan?