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Errors and Questions when using notifySigner method / email.notify template
Forum topic
OneSpan Sign
Hello! Thank you for reading my post. My understanding is that the notification email (email.notify) is the only email template that can be triggered programatically from the eSignLive system. I had a few questions on this functionality: Question 1.
The specified user cannot be found
Forum topic
OneSpan Sign
Hi there, I'm using the .NET integration guide found here to create a package: https://docs.esignlive.com/content/c_integrator_s_guide/sdk/a_introduction/getting_started_with_sdks.htm#Creating_Your_First_Document_Package When running this portion of the sample code I get the error below: PackageI
SignatureWidget -> base64 created with which modification ?
Forum topic
OneSpan Sign
Hello, I'm trying to integrate a signature drawner in my website to save the design of the signature and use it to sign with eSignLive. But the string base64 assign to handdrawn field in the package settings doesn't working if the string is not created by your own signature widget. So my question i
Add extract anchor to a new document on an existing package
Forum topic
OneSpan Sign
Hey there, I have a situation where I have an existing package and I'm trying to add a new document to it with text anchor fields. The part to create the document is fine, but my issue is to add an extract anchor to it. From what I've seen, the SDK offers the option to sdk.createDocuments(Str
Email validation using ESL SDK to prevent runtime error in package creation
Forum topic
OneSpan Sign
Is there a way to use Silanis SDK to validate the signer's email address prior to actually creating the package? The email validation of the SDK during package creation seems stricter than usual email RegEx validations, and recognizes only a set of valid top-level domains.
Valid sender requires both a first name and a last name
Forum topic
OneSpan Sign
Valid sender requires both a first name and a last name, but what about when the sender is a company or only has one name. There is no ability to leave one blank. In the OneSpan UI, first name and last name are both required fields.
Silanis/OneSpan eSign (on-premise) Migration
Forum topic
OneSpan Sign
Currently on an older version of Silanis/OneSpan for an Oracle based Financial System, and thinking about making a move to a different digital signature solution. One of the challenge I see is validating documents and requests that were signed with the existing OneSpan/Digital Signature solution..
Notary Handdrawn values question
Forum topic
OneSpan Sign
Guys, I am seeing some weird results when trying to change the notary capture signature. Can you please fill me in on each of these items and if they are working as intended. 1.
Sender and Owner event notifications emails
Forum topic
OneSpan Sign
Hello. I have a created a transaction and assigned to it a Sender (different from the Owner). As such, callback errors are being sent in emails to the sender. Is it possible to add a configuration so that the owner receives those emails as well? Thank you
Document Processing/Creation
Forum topic
OneSpan Sign
Hello, I hope someone can help me out with this, since I was not able to find an answer to my questions in the documentation that I read on your site. Here is what I am trying to do: 1. Take existing PDF document and add all required placeholders/signature fields to it. 2.