2848 results matched your search criteria
Error 500 when moving to new Salesforce Org
Forum topic
OneSpan Sign
I am getting the following error. I'm using the code in a Salesforce Flow. This works perfectly in the first sandbox. But I'm beginning to move this to production and something is not working. I've spent about 4 hours trying to figure this out with no luck.
Firewall and Notification Events - what to whitelist?
Forum topic
OneSpan Sign
We're looking to whitelist all possible eSignLive IP addresses for the notification events that we will receive for our packages. Could you provide a list for the sandbox, preview and production environments? It would also be useful to know how often this list changes.
Unable to insert document with an existing package
Forum topic
OneSpan Sign
Hi, I am unable to insert document with an existing package. My sandbox api key and url work fine.
How to send the bulk Fields value to eSignLive via POST method
Forum topic
OneSpan Sign
I have a document that has got like 200 fields.
Adding document to package gives error
Forum topic
OneSpan Sign
Hello, I'm trying to integreate my Ruby on Rails application with OneSpan.
How to remove the electronic disclosure form prior to seeing our signable PDF
Forum topic
OneSpan Sign
Hi, We have tried to remove the default consent form using the following snippet eslClient.getPackageService().deleteDocument(packageId, "default-consent"); However, when we have done that the electronic disclosure form still shows with no "Accept" button and our signable PDF is not sh
OneSpan Sign Callback failed
Forum topic
OneSpan Sign
Hello, We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
API call to retrieve package documents
Forum topic
OneSpan Sign
Re API documentation I expect ALL documents associated with given Package will be returned in Zipfile from this call ->api/packages/{packageId}/documents/zip call
Find A User ID without Searching through ALL users
Forum topic
OneSpan Sign
         Below is my logic for searching for a user to get their ID.  I have > 4000 users and at 100 per call (which is the limit that appears to be enforced now) it takes forever.
Error While Retrieving Pending Signatory information
Forum topic
OneSpan Sign
Hello, As part of retrieving the signatory information for a DocumentPackage we are getting Errors if a particular Signatory(part of various signatories) has not completed the signing.