378 results matched your search criteria
Using API key to archive transactions
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages.  We are getting a 403 error.  I removed the URL/and package number, but you can see the error below.
API request into equivalent SDK code
Forum topic
OneSpan Sign
HI All, Can you help me to convert the below API request into equivalent SDK code to create the package(with one document file as attachment to sign off): { "name": "packagename", "status": "SENT", "roles": [ { "id": "signer1", "index": "1", "type": "SIGNER",
Expect Handwritten Signature without Default Fullname Signature
Forum topic
OneSpan Sign
We are using SignatureBuilder.captureFor() to ask for a handwritten signature, but after the expected user signs, not only the handwritten signature drawn shows up, but also the full name appears, it seems the full name signature comes upon anyway by default. Is it possible to show the h
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
"messageKey": "error.validation.verifyDocument.couldNotBeFlattened"
Forum topic
OneSpan Sign
Hello, We are trying to sign document using API api/packages/{packageId}/documents/signed_documents and passing "handdrawn" string in request body.
Hide Download links, show custom Finished text
Forum topic
OneSpan Sign
Our integration has the browser embedded within our app, and with it we have a fairly stripped-down look in the header area of the signing session. We would like to finish our signing with these 2 extra things I can't figure out: 1. suppress the Download links.
Limit on the Vauting_data documents
Forum topic
OneSpan Sign
Is there any limit on the number of documents which we can upload to Eoriginal vault by specifying the vaulting_data.We are able to upload the documents upto 8 in a single transaction but when we try to upload more than 8, we are getting error from the OneSpan APIs.
Callback failing
Forum topic
OneSpan Sign
Hello, I had successfully set up a callback on Package Completed in my Development environment that worked fine, now I have moved to a beta test server that is using SSL and the call back is failing? In the Sandbox I have a url https://myurl and I have a Callback Key But my last two test sent an
update approvals
Forum topic
OneSpan Sign
Hi, I have a package with status draft, Now I want to update an approval using this route PUT /packages/{packageId}/documents/{documentId} /approvals/{approvalId} Here I am updating multiple field values.
Callback- Finding the signer associated with the "session_user" identifier
Forum topic
OneSpan Sign
I have looked all through the SDK and the REST API, and I can't find an answer to this. Could you please assist me? In your notifications you send us a package id, a session user id, and the event name.