266 results matched your search criteria
Error in sandbox retrieving signed pdfs with Java SDK
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OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now.
OneSpan Java SDK thread safety
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Customer wanted to confirm if the class com.silanis.esl.sdk.EslClient is supposed to be thread safe?
Is it possible to change status from OPTED_OUT to DRAFT?
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I've tried to do a status change on OPTED_OUT package to DRAFT (edit data, then set it to SENT). Request PUT /api/packages/PACKAGE_ID HTTP/1.1 Accept: application/json,application/zip,application/pdf,text/html; esl-api-version=10.7 Accept-Encoding: gzip, deflate Authorization
Get Signing Status
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Hi, I am trying to get the signing status of a package using the following SDK call: eslClient.getPackageService().getSigningStatus(packageId, signerId, documentId) What I noticed that this call has inconsistent behavior while returning package information. On some occasions even if a package is av
Getting "Unexpected character encountered...." upon DownloadZippedDocuments
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OneSpan Sign
Hi , Please assist with "Could not download the documents to a zip file. Exception: Unexpected character encountered while parsing value: .
Error while confirming document
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OneSpan Sign
Hello, I need help with an error message relatef to hornetq that we detected  in one of our prod environments. The related package has 5 documents, 4 documents were successfully signed and the last one signing confirmation failed and produced this error.
Receiving error trying to create a package
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java.lang.NoSuchMethodError: org.apache.http.entity.StringEntity.(Ljava/lang/String;Ljava/nio/charset/Charset;)V at com.silanis.esl.sdk.internal.RestClient.post(RestClient.java:98) at com.silanis.esl.sdk.service.PackageService.createPackage(PackageService.java:52) at com.silanis.esl.sdk.Esl
Valid package name
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For over a year I have been creating packages using a JSON string as the package name (something like "{ApplicationId: 1033}").  I do this because the package name comes through in the event callback notification, and I can easily deserialize the package name and extract some informatio
Error retrieving Designer view with sender account in package
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I'm trying to load the classic Ui designer view in an iFrame. I have changed the way I'm creating the package to include a sender account.
Internal Server Error While Uploading Document in Python Rest
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OneSpan Sign
Hi, I was trying the below code snipped To upload documents to packages,